How To Fix CRM_PKGRL012 - Start date &1 is greater than end date &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PKGRL - Message class for package rules

• Message number: 012

• Message text: Start date &1 is greater than end date &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PKGRL012 - Start date &1 is greater than end date &2 ?

  The SAP error message CRM_PKGRL012 indicates that there is a problem with the date range specified in a transaction or configuration related to CRM (Customer Relationship Management). Specifically, the error states that the start date is greater than the end date, which is logically incorrect.
  Cause:
  This error typically occurs in scenarios where date ranges are defined, such as:
  
  Creating or modifying a sales order, activity, or campaign.
  Setting up validity periods for pricing, promotions, or other time-sensitive data.
  Configuring business rules or workflows that involve date ranges.
  
  The root cause is usually a data entry error where the start date has been entered incorrectly as being later than the end date.
  Solution:
  To resolve this error, follow these steps:
  
  
  Check Date Entries: Review the fields where the start date and end date are entered. Ensure that the start date is earlier than the end date.
  
  
  Correct the Dates: If you find that the start date is indeed greater than the end date, correct the dates accordingly. Make sure to save the changes.
  
  
  Validation: After correcting the dates, validate the entries to ensure that the error does not reoccur. This may involve re-running the transaction or process that triggered the error.
  
  
  Consult Documentation: If you are unsure about the correct date entries, refer to the relevant SAP documentation or user guides for the specific transaction or module you are working with.
  
  
  Testing: If applicable, test the changes in a development or test environment before applying them in production to ensure that the issue is resolved.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. Sometimes, there may be specific fixes or updates provided by SAP.
  User Permissions: Ensure that you have the necessary permissions to make changes to the date fields in question.
  Consult with Colleagues: If you are part of a team, consult with colleagues or a supervisor who may have experience with similar issues.
  SAP Community: Consider searching or posting in the SAP Community forums for additional insights or solutions from other users who may have encountered the same error.
  
  By following these steps, you should be able to resolve the CRM_PKGRL012 error and proceed with your work in SAP CRM.