How To Fix CRM_PAYPLAN044 - Cannot delete payment card as the authorization is in use

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PAYPLAN - Messages of Payment Plan Set

• Message number: 044

• Message text: Cannot delete payment card as the authorization is in use

What causes this issue?

You cannot delete the payment card as the authorization associated with
the card has been used in a billing process.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PAYPLAN044 - Cannot delete payment card as the authorization is in use ?

  The SAP error message CRM_PAYPLAN044 indicates that a payment card cannot be deleted because there is an active authorization associated with it. This typically occurs in scenarios where the payment card is linked to a transaction that is still in process or has not been fully completed.
  
  Cause:
  
  Active Authorization: The payment card is currently being used in an authorization process, such as a pending payment or a transaction that has not been finalized.
  Open Transactions: There may be open transactions or payment plans that reference the payment card.
  System Lock: The system may have a lock on the payment card due to ongoing processes or workflows.
  
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Active Authorizations:
  
  Review the payment card's usage in the system to identify any active authorizations or transactions that are currently using the card.
  You can do this by navigating to the relevant transaction or report that shows payment card details.
  
  
  
  Complete or