How To Fix CRM_ORGMAN437 - Enter R/3 dummy division

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORGMAN - Message Class for Organizational Data Set

• Message number: 437

• Message text: Enter R/3 dummy division

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORGMAN437 - Enter R/3 dummy division ?

  The SAP error message CRM_ORGMAN437, which states "Enter R/3 dummy division," typically occurs in the context of organizational management within the SAP Customer Relationship Management (CRM) module. This error indicates that a required field for the organizational structure is missing or not properly configured.
  Cause:
  The error is usually caused by one of the following issues:
  
  Missing Dummy Division: The system requires a dummy division to be specified for certain organizational units, especially when integrating with SAP R/3 or when certain organizational structures are being created or modified.
  Configuration Issues: The organizational management settings may not be properly configured, leading to the absence of a default or required division.
  Data Inconsistencies: There may be inconsistencies in the data entered for organizational units, such as missing mandatory fields.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Enter Dummy Division:
  
  Navigate to the relevant organizational unit in the CRM system.
  Ensure that the "Dummy Division" field is filled in. This is often a predefined value that you can set in the organizational management settings.
  
  
  
  Check Configuration:
  
  Go to the configuration settings for organizational management in SAP.
  Ensure that the dummy division is defined and that all necessary organizational structures are correctly set up.
  
  
  
  Review Organizational Units:
  
  Check the organizational units involved in the transaction or process that triggered the error.
  Make sure that all required fields, including the dummy division, are populated correctly.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on setting up organizational management and the use of dummy divisions.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Organizational Management (OM): This is a component of SAP that deals with the structure of an organization, including its units, positions, and relationships.
  Integration with R/3: The error may arise during integration processes between SAP CRM and SAP R/3, where certain fields must be synchronized.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PPOME (Change Organization and Staffing) or OOCU (Organizational Unit) to manage organizational structures effectively.
  
  By following these steps, you should be able to resolve the CRM_ORGMAN437 error and ensure that your organizational management setup is functioning correctly.