How To Fix CRM_ORGMAN426 - No organizational units found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ORGMAN - Message Class for Organizational Data Set

  • Message number: 426

  • Message text: No organizational units found

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ORGMAN426 - No organizational units found ?

    The SAP error message CRM_ORGMAN426: No organizational units found typically occurs in the SAP Customer Relationship Management (CRM) module when the system is unable to find any organizational units that match the criteria specified in the transaction or report you are trying to execute. This can happen for several reasons, and here are some common causes, solutions, and related information:

    Causes:

    1. Missing Organizational Units: The organizational units (like sales organizations, distribution channels, etc.) may not be defined in the system.
    2. Incorrect Selection Criteria: The selection criteria you are using to search for organizational units may be too restrictive or incorrect.
    3. Authorization Issues: The user may not have the necessary authorizations to view the organizational units.
    4. Data Inconsistencies: There may be inconsistencies or issues in the master data that prevent the system from retrieving the organizational units.
    5. Configuration Issues: The organizational structure may not be properly configured in the system.

    Solutions:

    1. Check Organizational Units:

      • Navigate to the relevant configuration area in SAP (e.g., SPRO) and verify that the necessary organizational units are defined.
      • Ensure that the organizational units you are trying to access are active and correctly set up.
    2. Review Selection Criteria:

      • Double-check the selection criteria you are using in the transaction. Make sure they are not too restrictive and that you are searching in the correct context.
    3. User Authorizations:

      • Verify that the user has the necessary authorizations to view the organizational units. You may need to consult with your SAP security team to check the user's roles and authorizations.
    4. Data Consistency Check:

      • Run data consistency checks to identify any issues with the master data. You can use transaction codes like SE16 or SE11 to check the relevant tables for organizational units.
    5. Configuration Review:

      • If you have access to the configuration settings, review the settings related to organizational management to ensure everything is set up correctly.
    6. Consult Documentation:

      • Refer to SAP documentation or help resources for specific guidance related to your version of SAP CRM.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), SPRO (Customizing), and OM (Organizational Management) to navigate through organizational unit settings.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for notes in the SAP Support Portal.
    • Community Forums: Consider visiting SAP Community forums or other user groups where similar issues may have been discussed.

    If the problem persists after trying the above solutions, it may be beneficial to engage with your SAP support team or a consultant who specializes in SAP CRM for further assistance.

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