How To Fix CRM_ORGMAN300 - &1 internal error: &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORGMAN - Message Class for Organizational Data Set

• Message number: 300

• Message text: &1 internal error: &2

What causes this issue?

The system has recognized an error situation.

System Response

The error occurred in &v1& during processing of &v2&. If possible,
processing will continue despite the error.

How to fix this error?

This is usually an example of an internal error that requires
correction. First, refer to the SAP Service Marketplace
(service.sap.com) to search for an SAP Note that may solve the problem.
If you do not find a suitable Note, create an error message. The message
should include the following information:
Error message
Action that led to the error
Imported support packages

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORGMAN300 - &1 internal error: &2 ?

  The SAP error message "CRM_ORGMAN300 &1 internal error: &2" typically indicates an internal error related to the Organizational Management (Org Management) component in SAP CRM (Customer Relationship Management). This error can arise due to various reasons, including data inconsistencies, configuration issues, or problems with the underlying database.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the organizational data, such as missing or incorrect entries in the organizational structure.
  Configuration Issues: Incorrect configuration settings in the Org Management module can lead to errors.
  Database Issues: Problems with the database, such as corruption or missing data, can trigger internal errors.
  Authorization Issues: Lack of proper authorizations for accessing certain organizational data can also result in this error.
  System Bugs: There may be bugs in the SAP system or specific patches that need to be applied.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Use transaction codes like PPOME (for Organizational Management) to check the organizational structure for inconsistencies.
  Validate that all necessary organizational units, positions, and relationships are correctly defined.
  
  
  
  Review Configuration:
  
  Ensure that the Org Management configuration is set up correctly. Check the settings in transaction SPRO under the relevant sections for Organizational Management.
  
  
  
  Database Check:
  
  Perform a database consistency check. You may need to work with your database administrator to ensure that the database is functioning correctly and that there are no corrupt entries.
  
  
  
  Authorization Check:
  
  Verify that the user encountering the error has the necessary authorizations to access the organizational data. Use transaction SU53 to analyze authorization issues.
  
  
  
  Check for Notes and Patches:
  
  Search the SAP Support Portal for any relevant SAP Notes or patches that address this specific error. Applying the latest patches can resolve known issues.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can analyze the program or function module that is generating the error to identify the root cause.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PPOME, PPOC, and PPOE for managing organizational structures.
  SAP Notes: Regularly check for SAP Notes related to CRM and Org Management for updates or known issues.
  Documentation: Review SAP documentation for Organizational Management to ensure that you are following best practices in configuration and data management.
  
  By following these steps, you should be able to diagnose and potentially resolve the "CRM_ORGMAN300" error in your SAP system.