How To Fix CRM_ORGMAN244 - You do not have authorizations to view org units

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORGMAN - Message Class for Organizational Data Set

• Message number: 244

• Message text: You do not have authorizations to view org units

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORGMAN244 - You do not have authorizations to view org units ?

  The SAP error message CRM_ORGMAN244 indicates that a user does not have the necessary authorizations to view organizational units in the SAP Customer Relationship Management (CRM) system. This can occur in various scenarios, such as when trying to access organizational management data or when performing tasks that require visibility into specific organizational units.
  Cause:
  The primary cause of this error is a lack of appropriate authorization in the user's role or profile. This can happen due to:
  
  Missing Authorization Objects: The user’s role may not include the necessary authorization objects that grant access to organizational units.
  Role Configuration: The roles assigned to the user may not be configured correctly to allow access to the required organizational units.
  Organizational Structure: The user may be trying to access an organizational unit that is restricted based on their role or organizational assignment.
  
  Solution:
  To resolve the CRM_ORGMAN244 error, follow these steps:
  
  
  Check User Roles:
  
  Go to transaction code SU01 (User Maintenance) and enter the user ID.
  Check the roles assigned to the user and ensure that they include the necessary authorizations for organizational management.
  
  
  
  Review Authorization Objects:
  
  Use transaction code SU53 immediately after encountering the error to see which authorization checks failed.
  Look for authorization objects related to organizational management, such as CRM_ORG_UNIT, and ensure that the user has the necessary permissions.
  
  
  
  Modify Roles:
  
  If the user lacks the required authorizations, you may need to modify the roles using transaction code PFCG (Role Maintenance).
  Add the necessary authorization objects to the user’s role and ensure that the values for these objects allow access to the required organizational units.
  
  
  
  Test Access:
  
  After making changes, have the user log out and log back in to test if the issue is resolved.
  Verify that the user can now access the organizational units without encountering the error.
  
  
  
  Consult with Security Team:
  
  If you are not authorized to make changes to roles or authorizations, contact your SAP security team or administrator for assistance.
  
  
  
  Related Information:
  
  Authorization Objects: Familiarize yourself with the relevant authorization objects for organizational management in SAP CRM. Common objects include CRM_ORG_UNIT and S_TCODE for transaction access.
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message.
  Documentation: Review SAP documentation on user roles and authorizations to understand how to properly configure access for users.
  
  By following these steps, you should be able to resolve the CRM_ORGMAN244 error and ensure that users have the appropriate access to organizational units in SAP CRM.