How To Fix CRM_ORGMAN087 - The following distribution channels were found:

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORGMAN - Message Class for Organizational Data Set

• Message number: 087

• Message text: The following distribution channels were found:

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORGMAN087 - The following distribution channels were found: ?

  The SAP error message CRM_ORGMAN087 typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue related to distribution channels in the organizational management structure. This error message indicates that the system has found multiple distribution channels for a specific organizational unit, and it is unable to determine which one to use.
  Cause:
  
  
  Multiple Distribution Channels: The primary cause of this error is that the system has identified more than one distribution channel associated with the organizational unit you are trying to work with. This can happen if the configuration allows multiple distribution channels for a single sales organization or if there are inconsistencies in the master data.
  
  
  Missing or Incorrect Configuration: There may be missing or incorrect configuration settings in the organizational management or sales area settings.
  
  
  Data Inconsistencies: There could be inconsistencies in the data related to the distribution channels, such as incorrect assignments or missing entries in the relevant tables.
  
  
  Solution:
  
  
  Check Distribution Channel Assignments:
  
  Go to the relevant configuration settings in SAP and check the distribution channel assignments for the organizational unit in question.
  Ensure that the distribution channels are correctly assigned to the sales organization and that there are no duplicates.
  
  
  
  Review Master Data:
  
  Check the master data for the business partners, products, and sales areas to ensure that they are correctly set up and that there are no conflicting entries.
  
  
  
  Use a Specific Distribution Channel:
  
  If you are able to identify the correct distribution channel that should be used, you can specify it explicitly in your transaction or configuration.
  
  
  
  Consult SAP Documentation:
  
  Refer to the SAP Help Portal or relevant documentation for detailed information on how to manage distribution channels and organizational units.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you are unable to resolve it, consider reaching out to SAP support for assistance. They can provide guidance based on the specific configuration and setup of your SAP system.
  
  
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like OVX5 (for distribution channel configuration) or SPRO (to access the configuration menu) to navigate to the relevant settings.
  Organizational Structure: Understanding the organizational structure in SAP CRM, including sales organizations, distribution channels, and divisions, is crucial for troubleshooting this error.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.