How To Fix CRM_ORGMAN071 - A master data download may be necessary because of the change

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORGMAN - Message Class for Organizational Data Set

• Message number: 071

• Message text: A master data download may be necessary because of the change

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

If you have already downloaded master data to Service, you may have to
do it again if you set the 'DIVISION_NOT_ACTIVE' flag. For more
information, refer to SAP Note 551398.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORGMAN071 - A master data download may be necessary because of the change ?

  The SAP error message CRM_ORGMAN071 indicates that there has been a change in the organizational management data that may require a master data download to ensure that the system has the most up-to-date information. This error typically arises in the context of SAP Customer Relationship Management (CRM) when there are changes in organizational structures, such as changes to employees, positions, or organizational units.
  
  Cause:
  
  Changes in Organizational Data: The error is triggered when there are modifications in the organizational structure, such as new employees being added, changes in positions, or updates to organizational units.
  Data Synchronization Issues: If the CRM system is not synchronized with the backend system (like SAP ERP), it may lead to inconsistencies in the organizational data.
  Master Data Not Updated: The master data in the CRM system may not reflect the latest changes made in the backend system.
  
  
  Solution:
  
  
  Perform a Master Data Download:
  
  You can initiate a master data download to ensure