How To Fix CRM_ORDPPR_I_2002 - No installed base could not be determined for the object list

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDPPR_I_2 - Messages for Object Screen with IBase

• Message number: 002

• Message text: No installed base could not be determined for the object list

What causes this issue?

The system tried to determine the installed base for the object list.

System Response

The installed base could not be determined.

How to fix this error?

Check the determination of the installed base in BAdI
IF_EX_CRM_ORDPRP_I_BADI_01 of the method DETERMINE_IBASE.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDPPR_I_2002 - No installed base could not be determined for the object list ?

  The SAP error message CRM_ORDPPR_I_2002 indicates that the system could not determine an installed base for the object list you are working with. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when dealing with service orders, sales orders, or similar transactions that involve installed bases.
  Causes:
  
  Missing Installed Base Data: The object you are trying to process does not have an associated installed base in the system.
  Incorrect Object Type: The object type you are working with may not be linked to an installed base.
  Configuration Issues: There may be configuration issues in the CRM system that prevent the installed base from being recognized.
  Data Inconsistencies: There could be inconsistencies or missing data in the master data related to the installed base.
  Authorization Issues: The user may not have the necessary authorizations to view or access the installed base data.
  
  Solutions:
  
  Check Installed Base Data: Verify that the object you are working with has an associated installed base. You can do this by checking the installed base records in the system.
  Review Object Type: Ensure that the object type you are using is correct and that it is supposed to have an installed base associated with it.
  Configuration Review: Check the configuration settings in the CRM system related to installed bases. Ensure that the necessary settings are in place for the objects you are working with.
  Data Consistency Check: Run data consistency checks to identify any missing or inconsistent data related to the installed base.
  User Authorizations: Ensure that the user has the necessary authorizations to access the installed base data. You may need to consult with your SAP security team to verify this.
  Consult Documentation: Refer to SAP documentation or notes related to installed bases and the specific error message for additional troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Transaction Codes: Familiarize yourself with transaction codes related to installed bases, such as IB01 (Create Installed Base), IB02 (Change Installed Base), and IB03 (Display Installed Base).
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.