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Message type: E = Error
Message class: CRM_ORDERADM_I - Output Class Admin Item
Message number: 550
Message text: External products are not allowed in the current transaction.
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CRM_ORDERADM_I550
- External products are not allowed in the current transaction. ?The SAP error message CRM_ORDERADM_I550 indicates that external products are not allowed in the current transaction. This typically occurs in the context of SAP CRM (Customer Relationship Management) when trying to add or process products that are not recognized as valid within the current transaction context.
Cause:
- External Product Configuration: The product you are trying to use may be classified as an external product, which is not permitted in the specific transaction you are attempting to execute.
- Transaction Type Restrictions: Certain transaction types in SAP CRM may have restrictions on the types of products that can be included. For example, some transactions may only allow internal products or products that are part of a specific catalog.
- Product Master Data Issues: The product may not be properly set up in the system, or it may not be assigned to the correct sales organization or distribution channel.
- Authorization Issues: There may be authorization restrictions preventing the use of external products in the current transaction.
Solution:
- Check Product Type: Verify if the product you are trying to add is indeed an external product. If it is, consider using an internal product or a product that is allowed in the transaction.
- Review Transaction Type: Check the configuration of the transaction type you are using. Ensure that it allows for the inclusion of external products if that is your intention.
- Product Master Data: Ensure that the product is correctly set up in the system. Check the product master data for any missing or incorrect information, such as sales organization or distribution channel assignments.
- Consult Documentation: Review the SAP documentation or configuration guides related to the specific transaction type to understand the restrictions and requirements for product inclusion.
- Authorization Check: Ensure that you have the necessary authorizations to use external products in the transaction. If not, consult with your SAP security team to obtain the required permissions.
Related Information:
CRMD_ORDER
for managing orders.If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide deeper insights into the configuration and setup of your SAP CRM system.
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