How To Fix CRM_ORDERADM_I550 - External products are not allowed in the current transaction.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ORDERADM_I - Output Class Admin Item

  • Message number: 550

  • Message text: External products are not allowed in the current transaction.

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ORDERADM_I550 - External products are not allowed in the current transaction. ?

    The SAP error message CRM_ORDERADM_I550 indicates that external products are not allowed in the current transaction. This typically occurs in the context of SAP CRM (Customer Relationship Management) when trying to add or process products that are not recognized as valid within the current transaction context.

    Cause:

    1. External Product Configuration: The product you are trying to use may be classified as an external product, which is not permitted in the specific transaction you are attempting to execute.
    2. Transaction Type Restrictions: Certain transaction types in SAP CRM may have restrictions on the types of products that can be included. For example, some transactions may only allow internal products or products that are part of a specific catalog.
    3. Product Master Data Issues: The product may not be properly set up in the system, or it may not be assigned to the correct sales organization or distribution channel.
    4. Authorization Issues: There may be authorization restrictions preventing the use of external products in the current transaction.

    Solution:

    1. Check Product Type: Verify if the product you are trying to add is indeed an external product. If it is, consider using an internal product or a product that is allowed in the transaction.
    2. Review Transaction Type: Check the configuration of the transaction type you are using. Ensure that it allows for the inclusion of external products if that is your intention.
    3. Product Master Data: Ensure that the product is correctly set up in the system. Check the product master data for any missing or incorrect information, such as sales organization or distribution channel assignments.
    4. Consult Documentation: Review the SAP documentation or configuration guides related to the specific transaction type to understand the restrictions and requirements for product inclusion.
    5. Authorization Check: Ensure that you have the necessary authorizations to use external products in the transaction. If not, consult with your SAP security team to obtain the required permissions.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional guidance on handling external products in transactions.
    • Transaction Codes: Familiarize yourself with transaction codes related to product management and order processing in SAP CRM, such as CRMD_ORDER for managing orders.
    • Support Community: Engage with the SAP Community or forums for insights from other users who may have encountered and resolved similar issues.

    If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide deeper insights into the configuration and setup of your SAP CRM system.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo simplifies finding the accurate answers to SAP message errors. I now use every week. A must have tool for anyone working with SAP! Highly recommended!
Rate 1
Kent Bettisworth
Executive SAP Consultant