How To Fix CRM_ORDERADM_I512 - No product &1 could be found for partner &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ORDERADM_I - Output Class Admin Item

  • Message number: 512

  • Message text: No product &1 could be found for partner &2

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  • What causes this issue?

    The product &V1& is not specified as a product for partner &V2&

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Enter a valid partner product or maintain this partner product in the
    partner master.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ORDERADM_I512 - No product &1 could be found for partner &2 ?

    The SAP error message CRM_ORDERADM_I512 indicates that the system could not find a product associated with a specific partner in the context of a CRM order. This error typically arises in scenarios where a sales order or service order is being processed, and the system is unable to link the specified product to the partner (customer or vendor) in the order.

    Cause:

    1. Missing Product Master Data: The product specified in the order may not exist in the system or may not be properly maintained.
    2. Incorrect Partner Assignment: The partner (customer or vendor) may not be correctly assigned to the product in the system.
    3. Product Status: The product may be inactive or not available for the specific partner.
    4. Organizational Data: The product may not be assigned to the relevant sales organization or distribution channel that corresponds to the partner.
    5. Data Inconsistency: There may be inconsistencies in the master data that prevent the system from linking the product to the partner.

    Solution:

    1. Check Product Master Data:

      • Verify that the product exists in the system by checking the product master data (transaction code MM03 for material master).
      • Ensure that the product is active and available for sales.
    2. Verify Partner Assignment:

      • Check the partner assignment in the order to ensure that the correct partner is linked to the order.
      • Ensure that the partner has the necessary authorizations to access the product.
    3. Review Organizational Data:

      • Ensure that the product is assigned to the correct sales organization and distribution channel that corresponds to the partner.
      • Check the sales area settings for the product.
    4. Check Product Status:

      • Ensure that the product is not marked as inactive or blocked for sales.
    5. Data Consistency Check:

      • Run consistency checks on the master data to identify any discrepancies that may be causing the issue.
    6. Consult Documentation:

      • Review SAP documentation or notes related to this error message for any specific recommendations or patches.

    Related Information:

    • Transaction Codes:
      • MM03 (Display Material)
      • CRM Order Management transactions (e.g., CRMD_ORDER)
    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error.
    • Master Data Maintenance: Ensure that both product and partner master data are regularly maintained and updated to prevent such issues.

    If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in CRM and master data management.

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