How To Fix CRM_ORDERADM_I502 - No description found for product &1 in language &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDERADM_I - Output Class Admin Item

• Message number: 502

• Message text: No description found for product &1 in language &2

What causes this issue?

No description was found for the product &V1& in the current language.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Maintain the description of the product in the product master.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDERADM_I502 - No description found for product &1 in language &2 ?

  The SAP error message "CRM_ORDERADM_I502 No description found for product &1 in language &2" typically occurs in the SAP Customer Relationship Management (CRM) module when the system is unable to find a description for a specific product in the specified language. This can happen for several reasons, and here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Missing Product Description: The product (identified by &1) does not have a description maintained in the system for the specified language (identified by &2).
  Language Settings: The language settings in the user profile or the transaction may not match the available descriptions for the product.
  Data Inconsistency: There may be inconsistencies in the master data where the product is defined, leading to missing descriptions.
  Product Not Active: The product may not be active or may not have been properly set up in the system.
  
  Solution:
  
  
  Check Product Master Data:
  
  Go to the product master data in the SAP system and verify if a description exists for the specified language.
  If it does not exist, you will need to add the description for that product in the required language.
  
  
  
  Maintain Language-Specific Descriptions:
  
  Navigate to the relevant transaction (e.g., using transaction code MM02 for material master or CRMD_ORDER for CRM orders) and ensure that the product has a description in the required language.
  If necessary, add the missing description.
  
  
  
  Review User Language Settings:
  
  Check the user profile settings to ensure that the language is set correctly. You can do this by going to the user settings in the SAP GUI.
  If the user is using a different language, consider switching to a language for which the product description is available.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the product data to identify any discrepancies or missing information.
  Use transaction codes like SE11 to check the database table entries related to product descriptions.
  
  
  
  Consult with Master Data Management:
  
  If you are unable to resolve the issue, consult with your organization's master data management team to ensure that the product data is correctly maintained.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM02 (Change Material), CRMD_ORDER (CRM Order Management), and SE11 (Data Dictionary).
  Language Settings: Understand how language settings work in SAP and how they can affect data visibility.
  SAP Notes: Check for any relevant SAP Notes or documentation that may address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to resolve the error message and ensure that product descriptions are correctly maintained in the desired languages.