How To Fix CRM_ORDERADM_I006 - Item &1 was not found.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDERADM_I - Output Class Admin Item

• Message number: 006

• Message text: Item &1 was not found.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDERADM_I006 - Item &1 was not found. ?

  The SAP error message CRM_ORDERADM_I006, which states "Item &1 was not found," typically occurs in the context of SAP Customer Relationship Management (CRM) when the system is unable to locate a specific item in a transaction or order. This can happen for various reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  Incorrect Item Number: The item number specified in the transaction may be incorrect or does not exist in the system.
  Deleted or Inactive Item: The item may have been deleted or marked as inactive in the system, making it unavailable for the current transaction.
  Data Synchronization Issues: If the CRM system is integrated with other systems (like ERP), there may be synchronization issues leading to discrepancies in item availability.
  Authorization Issues: The user may not have the necessary authorizations to view or access the item.
  Configuration Issues: There may be configuration problems in the CRM system that prevent the item from being recognized.
  
  Solutions:
  
  Verify Item Number: Check the item number you are trying to access. Ensure it is correct and exists in the system.
  Check Item Status: Look into the item’s status to see if it has been deleted or marked as inactive. You can do this by navigating to the relevant item master data.
  Data Synchronization: If your CRM is integrated with other systems, ensure that data synchronization is functioning correctly. You may need to run synchronization jobs or check for errors in the integration.
  Authorization Check: Verify that the user has the necessary authorizations to access the item. This can be done by checking the user roles and permissions in the system.
  Consult Configuration: If you suspect a configuration issue, consult with your SAP Basis or technical team to review the configuration settings related to item management in CRM.
  Debugging: If you have access to debugging tools, you can analyze the program flow to identify where the error is occurring and why the item is not being found.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like CRMD_ORDER to view orders or CRMD_ORDERADM_H to check the order administration data.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches.
  Documentation: Review the SAP Help Portal for documentation related to CRM order management and item handling.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.