How To Fix CRM_ORDERADM_I002 - Item without link to document header cannot be created

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDERADM_I - Output Class Admin Item

• Message number: 002

• Message text: Item without link to document header cannot be created

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDERADM_I002 - Item without link to document header cannot be created ?

  The SAP error message CRM_ORDERADM_I002 ("Item without link to document header cannot be created") typically occurs in the SAP Customer Relationship Management (CRM) module when there is an attempt to create an item in a transaction (like a sales order or service order) without a valid link to the document header. This means that the system cannot associate the item with the corresponding order or document header, which is necessary for the integrity of the transaction.
  Causes:
  
  Missing Document Header: The document header (like a sales order or service order) may not have been created or may not be active.
  Incorrect Configuration: There may be configuration issues in the CRM system that prevent the proper linking of items to the document header.
  Data Inconsistencies: There could be inconsistencies in the data being passed to the system, such as missing mandatory fields.
  User Authorization: The user may not have the necessary authorizations to create items linked to the document header.
  System Bugs: Occasionally, bugs in the SAP system or issues with the specific version being used can lead to this error.
  
  Solutions:
  
  Check Document Header: Ensure that the document header exists and is active. If it does not exist, create the document header first.
  Review Configuration: Check the configuration settings in the CRM system to ensure that the item types are correctly linked to the document types.
  Validate Data: Ensure that all required fields are filled out correctly when creating the item. Check for any missing or incorrect data.
  User Permissions: Verify that the user has the necessary permissions to create items linked to the document header.
  Debugging: If the issue persists, consider using transaction codes like SLG1 (Application Log) to check for any logs related to the error, which may provide more context.
  Consult Documentation: Review SAP notes and documentation for any known issues or patches related to this error message.
  Contact SAP Support: If none of the above solutions work, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_ORDERADM_I, and SLG1 for logging.
  SAP Notes: Search for SAP Notes related to CRM_ORDERADM_I002 for any specific fixes or updates.
  User Forums: Check SAP community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.