How To Fix CRM_ORDER_MISC401 - Enter incompleteness group: Customer &1 is not available

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_MISC - Cross-Object Messages

• Message number: 401

• Message text: Enter incompleteness group: Customer &1 is not available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_MISC401 - Enter incompleteness group: Customer &1 is not available ?

  The SAP error message CRM_ORDER_MISC401, which states "Enter incompleteness group: Customer &1 is not available," typically occurs in the SAP Customer Relationship Management (CRM) module when there is an issue related to the incompleteness check for a customer record. This error indicates that the system is unable to find the specified customer (denoted by &1) in the database, which is necessary for processing the order or transaction.
  Causes:
  
  Customer Not Created: The customer record may not have been created in the system.
  Incorrect Customer ID: The customer ID being referenced may be incorrect or misspelled.
  Data Synchronization Issues: If the system is integrated with other systems (like SAP ERP), there may be synchronization issues leading to missing customer data.
  Incompleteness Group Not Defined: The incompleteness group for the customer may not be defined or may not be properly assigned.
  Status of Customer: The customer may be inactive or blocked, preventing the system from recognizing it.
  
  Solutions:
  
  Verify Customer