How To Fix CRM_ORDER_MISC226 - Item &1 of document &2 is not equal to ERP document: &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_MISC - Cross-Object Messages

• Message number: 226

• Message text: Item &1 of document &2 is not equal to ERP document: &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_MISC226 - Item &1 of document &2 is not equal to ERP document: &3 ?

  The SAP error message CRM_ORDER_MISC226 indicates a discrepancy between the item in a CRM document and the corresponding item in the ERP document. This error typically arises during the synchronization or transfer of data between the CRM and ERP systems, particularly when dealing with sales orders, service orders, or other transactional documents.
  Cause:
  
  Data Mismatch: The most common cause is that the item details in the CRM document do not match the corresponding item in the ERP document. This could be due to differences in item quantities, pricing, or other attributes.
  Synchronization Issues: If there was an issue during the data transfer or synchronization process between the CRM and ERP systems, it could lead to inconsistencies.
  Manual Changes: If manual changes were made to either the CRM or ERP document after the initial creation, it could lead to discrepancies.
  Configuration Issues: Incorrect configuration settings in either the CRM or ERP system can also lead to mismatches.
  
  Solution:
  
  Check Document Details: Review the details of both the CRM and ERP documents to identify the specific differences in item &1 of document &2 and the corresponding ERP document &3.
  Reconcile Data: If discrepancies are found, reconcile the data by updating either the CRM or ERP document to ensure that they match. This may involve adjusting quantities, prices, or other relevant fields.
  Reprocess the Document: If the issue arose during a data transfer, try reprocessing the document to see if the error persists.
  Review Customizations: If there are custom developments or enhancements in either system, review them to ensure they are not causing the issue.
  Consult Logs: Check the application logs for any additional error messages or warnings that could provide more context on the issue.
  SAP Notes: Look for relevant SAP Notes or patches that may address known issues related to this error message.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRM_ORDER or VA03 (for sales orders) to view and compare the documents.
  Integration Settings: Review the integration settings between CRM and ERP to ensure they are correctly configured.
  Support: If the issue persists after troubleshooting, consider reaching out to SAP support for further assistance, providing them with the error message details and any relevant logs.
  
  By following these steps, you should be able to identify and resolve the cause of the CRM_ORDER_MISC226 error message.