How To Fix CRM_ORDER_MISC102 - Error during removal of entry &1 from object buffer

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_MISC - Cross-Object Messages

• Message number: 102

• Message text: Error during removal of entry &1 from object buffer

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_MISC102 - Error during removal of entry &1 from object buffer ?

  The SAP error message CRM_ORDER_MISC102, which states "Error during removal of entry &1 from object buffer," typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the object buffer, which is a memory area used to store frequently accessed data for performance optimization.
  Cause:
  
  Object Buffer Issues: The error usually indicates that there is a problem with the object buffer, such as an inconsistency or corruption in the buffer entries.
  Database Locking: There may be a database lock that prevents the removal of the entry from the object buffer.
  Data Inconsistency: The data being referenced may have been changed or deleted, leading to inconsistencies.
  System Performance: High system load or performance issues can also lead to problems with object buffer management.
  
  Solution:
  
  Check for Locks: Use transaction code SM12 to check for any locks on the database that might be preventing the removal of the entry. If you find any unnecessary locks, you can release them.
  Buffer Management: You can clear the object buffer using transaction code SM12 or SM21 to check for any related logs. If necessary, you can also restart the application server to refresh the buffer.
  Consistency Check: Perform a consistency check on the relevant data. You can use transaction codes like SE11 to check the data dictionary or SE16 to view the relevant database tables.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  System Performance: Monitor system performance and resource usage. If the system is under heavy load, consider optimizing performance or scaling resources.
  Debugging: If the issue persists, you may need to debug the application to identify the root cause. This may require the assistance of a developer or SAP Basis consultant.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM12 (to check locks), SM21 (to view system logs), and SE11 (to check data dictionary).
  SAP Support: Utilize the SAP Support Portal for documentation, community forums, and to search for specific SAP Notes related to CRM_ORDER_MISC102.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  If the problem continues after trying the above solutions, it may be necessary to engage SAP support or a qualified SAP consultant for further assistance.