How To Fix CRM_ORDER_DEDUP_MERG029 - Transaction could not be updated


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ORDER_DEDUP_MERG - Deduplication message for MERGE

  • Message number: 029

  • Message text: Transaction could not be updated

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ORDER_DEDUP_MERG029 - Transaction could not be updated ?

    The SAP error message CRM_ORDER_DEDUP_MERG029 typically indicates that there is an issue with updating a transaction in the CRM system, often related to data duplication or inconsistencies in the order data. Here’s a breakdown of the potential causes, solutions, and related information for this error:

    Causes:

    1. Data Duplication: The error may occur if there are duplicate entries in the CRM system that are causing conflicts during the update process.
    2. Inconsistent Data: If the data being processed does not meet the required criteria or is inconsistent with existing records, the system may reject the update.
    3. Missing Required Fields: Certain mandatory fields may not be filled out correctly, leading to the inability to update the transaction.
    4. Authorization Issues: The user may not have the necessary permissions to perform the update on the transaction.
    5. System Configuration: There may be configuration issues in the CRM system that prevent the transaction from being updated.

    Solutions:

    1. Check for Duplicates: Review the transaction data for any duplicate entries. Use transaction codes like CRMD_ORDER to analyze the order and identify duplicates.
    2. Validate Data: Ensure that all required fields are filled out correctly and that the data is consistent with the existing records. Check for any missing mandatory fields.
    3. Review Authorizations: Verify that the user has the necessary permissions to update the transaction. This can be done by checking the user roles and authorizations in the system.
    4. Consult Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide insights into what went wrong during the update process.
    5. System Configuration: If the issue persists, consult with your SAP Basis or technical team to review the system configuration and ensure that everything is set up correctly.
    6. SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates available that resolve known issues.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, SLG1, and SE80 for debugging and analyzing the issue.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
    • Documentation: Review SAP documentation related to CRM order management for best practices and troubleshooting steps.

    If the problem persists after trying the above solutions, it may be necessary to escalate the issue to SAP support for further assistance.

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