How To Fix CRM_ORDER_DEDUP713 - Error while searching for duplicate objects

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_DEDUP - Deduplication Messages

• Message number: 713

• Message text: Error while searching for duplicate objects

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_DEDUP713 - Error while searching for duplicate objects ?

  The SAP error message CRM_ORDER_DEDUP713 typically occurs in the context of the SAP Customer Relationship Management (CRM) module when the system encounters issues while trying to search for duplicate objects, such as business partners, sales orders, or other CRM-related entities. This error can arise due to various reasons, including data inconsistencies, configuration issues, or problems with the underlying database.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data stored in the database, such as missing or incorrect entries that prevent the system from performing a proper search for duplicates.
  Configuration Issues: The duplicate check settings in the CRM system may not be configured correctly, leading to errors during the search process.
  Performance Issues: If the database is under heavy load or if there are performance issues, it may lead to timeouts or failures in executing the duplicate check.
  Missing Authorizations: The user may not have the necessary authorizations to perform the duplicate check, leading to an error.
  Technical Issues: There could be underlying technical issues, such as problems with the database connection or issues with the CRM application itself.
  
  Solutions:
  
  Check Data Consistency: Review the data in the relevant tables to ensure that there are no inconsistencies or missing entries. You may need to run data consistency checks or use transaction codes like SE11 to analyze the database tables.
  Review Configuration Settings: Check the configuration settings for duplicate checks in the CRM system. Ensure that the settings are correctly defined and that the necessary fields are included in the duplicate check criteria.
  Monitor System Performance: Check the performance of the database and the CRM application. If there are performance issues, consider optimizing the database or addressing any resource constraints.
  User Authorizations: Verify that the user encountering the error has the necessary authorizations to perform the duplicate check. You may need to consult with your SAP security team to ensure proper access rights.
  Check for Technical Issues: Investigate any technical issues that may be affecting the CRM system. This could involve checking system logs, reviewing error messages, and consulting with your SAP Basis team for assistance.
  SAP Notes and Support: Search for relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that can resolve known issues. You can use the SAP Support Portal to find applicable notes.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, SE11, and SE80 for analyzing and troubleshooting CRM orders and database tables.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and to find potential solutions.
  Documentation: Review SAP documentation related to CRM duplicate checks and error handling for more detailed guidance.
  
  If the issue persists after trying the above solutions, it may be necessary to escalate the problem to SAP support for further investigation.