How To Fix CRM_ORDER_DEDUP005 - Newly created duplicate &1/&2 (GUID = &3) successfully deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_DEDUP - Deduplication Messages

• Message number: 005

• Message text: Newly created duplicate &1/&2 (GUID = &3) successfully deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_DEDUP005 - Newly created duplicate &1/&2 (GUID = &3) successfully deleted ?

  The SAP error message CRM_ORDER_DEDUP005 indicates that a newly created duplicate record has been detected and subsequently deleted. This message typically arises in the context of SAP Customer Relationship Management (CRM) when the system identifies that a record (such as a sales order, service order, or any other CRM object) has been created that is considered a duplicate of an existing record.
  Cause:
  
  
  Duplicate Creation: The most common cause is that a user or a process has attempted to create a record that already exists in the system. This can happen due to:
  
  User error (e.g., submitting the same order multiple times).
  System processes that inadvertently create duplicates (e.g., batch jobs or integrations).
  Data import processes that do not check for existing records.
  
  
  
  Configuration Settings: The system may have been configured to automatically check for duplicates based on certain criteria (like GUID, order number, etc.), leading to the automatic deletion of duplicates.
  
  
  Solution:
  
  
  Review Creation Process: Ensure that the process for creating records is robust and includes checks to prevent duplicate submissions. This may involve:
  
  Implementing user training to avoid manual errors.
  Adding validation checks in the user interface or backend processes.
  
  
  
  Check for Existing Records: Before creating a new record, implement a check to see if a similar record already exists. This can be done through:
  
  Custom validation logic.
  Utilizing standard SAP functionality to search for existing records.
  
  
  
  Adjust Configuration: If the duplicate detection settings are too strict or not aligned with business needs, consider adjusting the configuration in the CRM system. This may involve:
  
  Modifying the duplicate detection rules.
  Changing the criteria used to identify duplicates.
  
  
  
  Monitoring and Logging: Implement logging to monitor when and why duplicates are being created. This can help identify patterns or specific scenarios that lead to duplicate creation.
  
  
  Data Cleanup: If duplicates are already present in the system, consider running a data cleanup process to merge or delete unnecessary duplicates.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to duplicate handling in your specific version of SAP CRM.
  Transaction Codes: Familiarize yourself with relevant transaction codes (like CRMD_ORDER) to manage and review orders.
  Documentation: Review SAP documentation on duplicate detection and handling in CRM for best practices and configuration options.
  
  By addressing the root cause of the duplicate creation and ensuring proper checks are in place, you can minimize the occurrence of this error message in the future.