How To Fix CRM_ORDER_DEDUP002 - Illegal search criterion for duplicate check encountered

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_DEDUP - Deduplication Messages

• Message number: 002

• Message text: Illegal search criterion for duplicate check encountered

What causes this issue?

Method &V1& of class &V2& returned an illegal criterion (&V3&) for the
duplicate search.

System Response

The application ignores the illegal criterion in its search for
duplicates.

How to fix this error?

Perform one of the following activities:
Correct method &V1& of class &V2& so it only returns allowed search
criteria (as defined in structure &V4&).
Assign a different implementing search class in customizing for the
transaction type and transaction category of your document (view
CRMV_ORDER_DEDUP).

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_DEDUP002 - Illegal search criterion for duplicate check encountered ?

  The SAP error message CRM_ORDER_DEDUP002 indicates that there is an illegal search criterion for a duplicate check encountered in the CRM system. This typically occurs when the system is trying to check for duplicate entries based on certain criteria, but the criteria provided are not valid or do not conform to the expected format.
  Causes:
  
  Invalid Search Criteria: The criteria used for the duplicate check may not be defined correctly in the system. This could be due to incorrect field names, data types, or values.
  Configuration Issues: The duplicate check configuration in the CRM system may not be set up properly, leading to conflicts when the system attempts to perform the check.
  Data Integrity Issues: There may be issues with the data being processed, such as missing or malformed entries that do not meet the expected criteria for the duplicate check.
  Custom Development: If there are custom enhancements or developments in the CRM system, they may interfere with the standard duplicate check functionality.
  
  Solutions:
  
  Review Search Criteria: Check the search criteria being used for the duplicate check. Ensure that they are valid and conform to the expected format. This may involve reviewing the fields and values being passed to the duplicate check function.
  Check Configuration: Go to the configuration settings for duplicate checks in the CRM system. Ensure that the settings are correctly defined and that all necessary fields are included in the duplicate check logic.
  Data Validation: Validate the data being processed to ensure that it meets the expected criteria. Look for any missing or incorrect entries that could be causing the issue.
  Debugging: If the issue persists, consider debugging the process to identify where the illegal search criterion is being generated. This may involve looking at the code or configuration settings related to the duplicate check.
  Consult Documentation: Refer to SAP documentation or notes related to the CRM duplicate check functionality for any known issues or additional configuration steps that may be required.
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance. They may have additional insights or patches available for your specific version of the CRM system.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide guidance on duplicate checks in CRM.
  Transaction Codes: Familiarize yourself with transaction codes related to CRM configuration, such as SPRO for configuration settings, and SE80 for checking custom developments.
  Testing: After making changes, conduct thorough testing to ensure that the duplicate check functionality works as expected without generating errors.
  
  By following these steps, you should be able to identify and resolve the cause of the CRM_ORDER_DEDUP002 error in your SAP system.