How To Fix CRM_ORDER_CUST602 - Error while deleting data in the table & during the initial download

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_CUST - Customizing Order (General)

• Message number: 602

• Message text: Error while deleting data in the table & during the initial download

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_CUST602 - Error while deleting data in the table & during the initial download ?

  The SAP error message CRM_ORDER_CUST602 typically occurs when there is an issue related to the deletion of data in the CRM order management system. This error can arise during various operations, including data downloads or when attempting to delete records from specific tables.
  Cause of the Error:
  
  Data Integrity Issues: The error may occur if there are inconsistencies or integrity issues in the data being processed. This could be due to foreign key constraints or dependencies on other records.
  Locked Records: If the records you are trying to delete are locked by another user or process, you may encounter this error.
  Missing Authorizations: The user may not have the necessary authorizations to delete the records in question.
  Custom Logic: If there are custom enhancements or logic implemented in the system that interfere with the deletion process, this could trigger the error.
  Data Download Issues: During initial downloads, if the system encounters records that cannot be processed due to the above reasons, it may throw this error.
  
  Solutions:
  
  Check Data Integrity: Review the data in the relevant tables to ensure there are no integrity issues. Look for orphaned records or records that violate foreign key constraints.
  Release Locks: Use transaction codes like SM12 to check for and release any locks on the records you are trying to delete.
  Review Authorizations: Ensure that the user performing the deletion has the necessary authorizations. You can check this using transaction SU53 or by consulting with your security team.
  Debug Custom Logic: If there are custom enhancements, debug the logic to identify any issues that may be causing the error during deletion.
  Check for Dependencies: Before deleting records, check if there are any dependent records that need to be handled first.
  Use Transaction Codes: Use transaction codes like SE11 to analyze the table structure and relationships, and SE37 to check any function modules that might be involved in the deletion process.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. SAP Notes often provide patches or workarounds for known issues.
  Transaction Logs: Review transaction logs for more detailed error messages that can provide additional context on why the deletion failed.
  System Logs: Use transaction SLG1 to check application logs for any related messages that might give more insight into the error.
  Consult Documentation: Review the official SAP documentation for CRM order management to understand the expected behavior and constraints related to data deletion.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with SAP support or your internal SAP technical team for further assistance.