How To Fix CRM_ORDER_CUST144 - Table CRMS4C_PLANT_SRV does not contain entries with 'Plant' = '*'.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_CUST - Customizing Order (General)

• Message number: 144

• Message text: Table CRMS4C_PLANT_SRV does not contain entries with 'Plant' = '*'.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_CUST144 - Table CRMS4C_PLANT_SRV does not contain entries with 'Plant' = '*'. ?

  The SAP error message CRM_ORDER_CUST144 indicates that the system is unable to find any entries in the table CRMS4C_PLANT_SRV for the specified 'Plant' value. This typically occurs in the context of CRM (Customer Relationship Management) when trying to process service orders or related transactions that require plant-specific data.
  Cause:
  
  
  Missing Plant Data: The most common cause of this error is that there are no entries in the CRMS4C_PLANT_SRV table for the specified plant. This could be due to:
  
  The plant not being defined in the system.
  The plant not being assigned to the relevant service or product.
  Data not being maintained correctly in the configuration.
  
  
  
  Incorrect Configuration: The configuration settings for the service order or the plant may not be set up correctly, leading to the system not being able to find the necessary data.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the data related to the specified plant.
  
  
  Solution:
  
  
  Check Plant Configuration:
  
  Go to the transaction code SPRO and navigate to the relevant configuration settings for CRM and service management.
  Ensure that the plant is correctly defined and that it has the necessary entries in the CRMS4C_PLANT_SRV table.
  
  
  
  Maintain Entries in CRMS4C_PLANT_SRV:
  
  If the plant is missing, you may need to create the necessary entries in the CRMS4C_PLANT_SRV table. This can typically be done through customizing or by using transaction codes related to service management.
  
  
  
  Verify Data:
  
  Use transaction code SE16 or SE16N to view the contents of the CRMS4C_PLANT_SRV table. Check if there are any entries for the plant you are trying to use.
  If there are no entries, you may need to add them or check why they are missing.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to access the plant data. This can be checked with the help of your SAP security team.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to CRM service management for any specific requirements or additional configuration steps that may be necessary.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SPRO for configuration.
  SE16 or SE16N for table data viewing.
  CRMD_ORDER for managing service orders.
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.