How To Fix CRM_ORDER_CUST039 - No subobjects have been assigned to the appl. areas of item category &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_CUST - Customizing Order (General)

• Message number: 039

• Message text: No subobjects have been assigned to the appl. areas of item category &1

What causes this issue?

The application areas assigned to the item category &V1& in system
table CRM_IT_ASSIGN_S are not subobjects in system table
CRMC_OBJECT_ASSI.

System Response

The system terminates processing.

How to fix this error?

Contact SAP Support.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_CUST039 - No subobjects have been assigned to the appl. areas of item category &1 ?

  The SAP error message CRM_ORDER_CUST039 indicates that there are no subobjects assigned to the application areas of the specified item category in a CRM order. This typically occurs when you are trying to create or process a CRM order, and the system cannot find the necessary configuration for the item category you are using.
  Cause:
  
  Missing Configuration: The item category you are using does not have any subobjects assigned to it in the configuration settings. This can happen if the item category is newly created or if the configuration has been altered.
  Incorrect Item Category: The item category may not be appropriate for the type of order you are trying to create or process.
  Custom Development: If there are custom developments or enhancements in your SAP system, they might not be correctly configured to handle the item category.
  
  Solution:
  
  
  Check Item Category Configuration:
  
  Go to the transaction code SPRO (SAP Project Reference Object).
  Navigate to CRM > Order Management > Define Item Categories.
  Find the item category that is causing the error and check its configuration.
  Ensure that the necessary subobjects (like products, services, etc.) are assigned to the item category.
  
  
  
  Assign Subobjects:
  
  If subobjects are missing, you may need to assign them. This can involve linking the item category to the appropriate application areas and ensuring that the necessary settings are in place.
  
  
  
  Review Application Areas:
  
  Check the application areas assigned to the item category. Make sure they are correctly defined and that the item category is intended to work with those application areas.
  
  
  
  Test with Different Item Categories:
  
  If possible, try using a different item category that is known to work correctly to see if the issue persists.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific item category and its configuration to ensure that all necessary steps have been followed.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue through configuration changes, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SPRO for configuration settings.
  CRMD_ORDER for managing CRM orders.
  
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  Custom Development: If your organization has custom developments, ensure that they are compatible with the current configuration of item categories.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.