How To Fix CRM_ORDER701 - The exception occured in

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER - Document Processing for Messages (General)

• Message number: 701

• Message text: The exception occured in

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER701 - The exception occured in ?

  The SAP error message CRM_ORDER701 typically indicates that an exception occurred during the processing of a CRM order. This error can arise from various issues, including data inconsistencies, configuration problems, or issues with the underlying business logic.
  Possible Causes:
  
  Data Inconsistencies: There may be missing or incorrect data in the order or related objects (e.g., customer master data, product master data).
  Configuration Issues: Incorrect configuration in the CRM system, such as missing or incorrect settings in the order management or sales processes.
  Authorization Issues: The user may not have the necessary authorizations to perform the action related to the order.
  Custom Code: If there are custom enhancements or modifications in the CRM system, they may be causing the exception.
  System Bugs: There may be known bugs in the version of SAP CRM you are using that could lead to this error.
  
  Solutions:
  
  Check the Error Log: Use transaction codes like SLG1 (Application Log) to check for detailed error messages and logs that can provide more context about the exception.
  Data Validation: Ensure that all required fields in the order are filled out correctly and that the data is consistent. Check for any missing master data.
  Review Configuration: Verify the configuration settings related to order management in the CRM system. Ensure that all necessary settings are correctly defined.
  Authorization Check: Ensure that the user has the necessary authorizations to perform the action. You can check this using transaction SU53 after the error occurs.
  Debugging: If you have access to the development environment, you can debug the process to identify where the exception is occurring. This may require the help of a developer.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches or updates.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, SLG1, and SE80 (for debugging).
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Documentation: Review SAP documentation related to CRM order management for best practices and troubleshooting tips.
  
  By following these steps, you should be able to identify the cause of the CRM_ORDER701 error and implement a solution.