How To Fix CRM_OPTION401 - Internal error occurred during calculation of effective date

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_OPTION - Message Class for Options

• Message number: 401

• Message text: Internal error occurred during calculation of effective date

What causes this issue?

An internal error occurred while calculating the first effective date.

System Response

The first effective date is not calculated.

How to fix this error?

If necessary, enter the first effective date manually. The error itself
can only be corrected by SAP.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_OPTION401 - Internal error occurred during calculation of effective date ?

  The SAP error message "CRM_OPTION401 Internal error occurred during calculation of effective date" typically indicates an issue within the SAP CRM system related to the calculation of effective dates for certain business objects, such as contracts, quotations, or service orders. This error can arise due to various reasons, including data inconsistencies, configuration issues, or bugs in the system.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data related to the effective dates, such as overlapping date ranges or missing required fields.
  Configuration Issues: Incorrect configuration settings in the CRM system can lead to errors during date calculations.
  Custom Code: If there are custom enhancements or modifications in the system, they might interfere with the standard date calculation logic.
  System Bugs: There could be bugs in the version of SAP CRM you are using that affect the effective date calculation.
  
  Solutions:
  
  
  Check Data Integrity:
  
  Review the data related to the business object you are working with. Ensure that all required fields are filled out correctly and that there are no overlapping date ranges.
  Use transaction codes like SE16 or SE11 to check the relevant database tables for inconsistencies.
  
  
  
  Review Configuration:
  
  Check the configuration settings in the CRM system related to effective dates. This can include settings in customizing transactions (e.g., SPRO).
  Ensure that the date calculation logic is correctly set up according to your business requirements.
  
  
  
  Debugging:
  
  If you have access to the development environment, you can use the debugger to trace the execution of the program that is causing the error. This can help identify the exact point of failure.
  Look for any custom code that might be affecting the standard functionality.
  
  
  
  SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that address this specific error. There may be patches or updates available that resolve known issues.
  You can search for the error message or related keywords in the SAP Notes database.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including the context in which it occurs and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_QUOTATION, or CRM_CONTRACT to navigate and troubleshoot the specific business objects involved.
  Documentation: Review SAP documentation related to effective date calculations in CRM to understand the expected behavior and configuration settings.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.