How To Fix CRM_OPPORT_H404 - No description exists for priority &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_OPPORT_H - Output for Opportunity Header

  • Message number: 404

  • Message text: No description exists for priority &1

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_OPPORT_H404 - No description exists for priority &1 ?

    The SAP error message "CRM_OPPORT_H404 No description exists for priority &1" typically occurs in the SAP Customer Relationship Management (CRM) module when there is an issue related to the priority settings of an opportunity. This error indicates that the system is unable to find a description for the specified priority value.

    Cause:

    1. Missing Priority Description: The most common cause of this error is that the priority value being referenced does not have a corresponding description in the system. This can happen if the priority was not properly configured or if it was deleted.
    2. Custom Configuration: If your organization has customized the priority settings, it’s possible that the custom values do not have descriptions assigned to them.
    3. Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the relevant configuration tables.

    Solution:

    1. Check Priority Configuration:

      • Go to the configuration settings for opportunity priorities in the SAP CRM system.
      • Navigate to the relevant customizing transaction (e.g., SPRO) and check the settings under "Sales and Distribution" or "CRM" for opportunity management.
      • Ensure that all priority values have corresponding descriptions.
    2. Maintain Missing Descriptions:

      • If you find that a priority value is missing a description, you can add it by maintaining the relevant configuration table (e.g., TCRM_OPPRIORITY).
      • Ensure that the priority values are correctly defined and that each has a description.
    3. Check for Customizations:

      • If your organization has implemented custom priority values, ensure that these are properly configured and that descriptions are provided for each custom value.
    4. Transport Requests:

      • If changes were made in a development environment, ensure that the transport requests containing the changes have been moved to the production environment.
    5. Testing:

      • After making the necessary changes, test the opportunity creation or modification process again to ensure that the error no longer occurs.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like SPRO for configuration or SE11 to check the data dictionary for the relevant tables.
    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional guidance.
    • Documentation: Review the SAP documentation for CRM opportunity management to understand how priorities are defined and used within the system.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP CRM for further assistance.

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