How To Fix CRM_OPPORT_H009 - Opportunity header does not refer to active administration header

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_OPPORT_H - Output for Opportunity Header

• Message number: 009

• Message text: Opportunity header does not refer to active administration header

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_OPPORT_H009 - Opportunity header does not refer to active administration header ?

  The SAP error message CRM_OPPORT_H009 indicates that the opportunity header you are trying to work with does not refer to an active administration header. This typically occurs in the context of SAP Customer Relationship Management (CRM) when there is a mismatch or inconsistency in the data related to the opportunity.
  Cause:
  
  Inactive Administration Header: The opportunity header may be linked to an administration header that is no longer active or has been deleted.
  Data Inconsistency: There may be inconsistencies in the database, such as orphaned records or incorrect references.
  Authorization Issues: The user may not have the necessary authorizations to access the active administration header.
  System Configuration: There may be configuration issues in the CRM system that prevent the opportunity from being linked correctly to the administration header.
  
  Solution:
  
  
  Check Administration Header Status:
  
  Verify if the administration header associated with the opportunity is active. You can do this by navigating to the administration header in the CRM system and checking its status.
  
  
  
  Reassign Opportunity:
  
  If the administration header is inactive, you may need to reassign the opportunity to a different, active administration header.
  
  
  
  Data Consistency Check:
  
  Perform a data consistency check in the CRM system to identify and resolve any inconsistencies. This may involve running specific reports or using transaction codes that check for data integrity.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the administration header. You may need to consult with your SAP security team to verify and adjust user roles and permissions.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing opportunities and CRMD_ORDERADM_H for administration headers.
  Data Model: Understanding the data model of CRM opportunities and administration headers can help in troubleshooting and resolving issues.
  Documentation: Review SAP documentation related to CRM opportunities for best practices and guidelines on managing opportunity data.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.