How To Fix CRM_OFI002 - Orgfinder: No value found for Organizational Unit &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_OFI - Message Class for Orgfinder

• Message number: 002

• Message text: Orgfinder: No value found for Organizational Unit &1

What causes this issue?

No value has been entered in the Organizational Unit Finder
("Orgfinder") Customizing tables for organizational unit &V1& for the
key fields and scenario entered.

System Response

The system cannot determine a value for organizational unit &V1&.

How to fix this error?

Make suitable entries in the Customizing tables.
IMG:,,Customer Relationship Management
,,-> Master Data
,,-> Organizational Management
,,-> Cross-System Assignment of Organizational Units

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_OFI002 - Orgfinder: No value found for Organizational Unit &1 ?

  The SAP error message CRM_OFI002 indicates that the Organizational Finder (Orgfinder) could not find a value for the specified Organizational Unit (OU) represented by &1. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when the system is trying to retrieve or display organizational data, but the specified unit does not exist or is not properly configured.
  Causes:
  
  Incorrect Organizational Unit: The specified organizational unit may not exist in the system or may have been deleted.
  Authorization Issues: The user may not have the necessary authorizations to view the specified organizational unit.
  Configuration Issues: The organizational structure may not be properly configured in the system, leading to missing or incorrect entries.
  Data Inconsistency: There may be inconsistencies in the master data that prevent the system from finding the organizational unit.
  Transport Issues: If the organizational unit was recently transported from another system, it may not have been properly activated or may be missing dependencies.
  
  Solutions:
  
  
  Verify Organizational Unit: Check if the organizational unit specified in the error message exists in the system. You can do this by navigating to the relevant configuration or master data transaction (e.g., using transaction PPOME for organizational management).
  
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access the organizational unit. This can be checked in the user roles and profiles.
  
  
  Review Configuration: Go through the configuration settings for the organizational structure in the SAP system. Ensure that all necessary organizational units are defined and correctly linked.
  
  
  Data Consistency Check: Run consistency checks on the organizational data to identify any discrepancies. This can often be done through specific reports or transactions designed for data validation.
  
  
  Transport Validation: If the issue arose after a transport, ensure that all related objects and dependencies were transported correctly. You may need to re-transport or activate the organizational unit.
  
  
  Consult Documentation: Review SAP documentation or notes related to the error message for any specific guidance or patches that may address the issue.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PPOME, PPOC, or PPOE for organizational management.
  SAP Notes: Check SAP Notes for any known issues or fixes related to the error message CRM_OFI002.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.