How To Fix CRM_ODATA_OPPT_MSG014 - Cannot save changes. Note was already deleted by another user.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ODATA_OPPT_MSG -

• Message number: 014

• Message text: Cannot save changes. Note was already deleted by another user.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ODATA_OPPT_MSG014 - Cannot save changes. Note was already deleted by another user. ?

  The SAP error message CRM_ODATA_OPPT_MSG014 indicates that a user is attempting to save changes to a note or record that has already been deleted by another user. This is a common issue in collaborative environments where multiple users may be working on the same data simultaneously.
  Cause:
  
  Concurrent User Activity: Another user has deleted the note or record after you retrieved it for editing but before you attempted to save your changes.
  Session Timeout: If your session has timed out or if there was a network issue, the system may not have the latest data.
  Data Locking: The record may be locked for editing by another user, leading to inconsistencies when trying to save changes.
  
  Solution:
  
  Refresh the Data: Before making changes, refresh the data to ensure you are working with the most current version. This can often be done by reloading the page or navigating away and back to the record.
  Check for Deletion: Verify if the note or record still exists. If it has been deleted, you will need to create a new note or record instead of trying to save changes to a non-existent one.
  Communicate with Team Members: If you are in a collaborative environment, communicate with your team to understand if someone else has made changes or deleted the record.
  Error Handling: Implement error handling in your application to gracefully manage such conflicts, possibly by notifying users when a record they are trying to edit has been deleted.
  Review User Permissions: Ensure that users have the appropriate permissions to edit or delete records, which can help prevent accidental deletions.
  
  Related Information:
  
  SAP Notes and Documentation: Check SAP's official documentation or support notes for any updates or patches related to this error.
  Transaction Logs: If you have access, review transaction logs to see who deleted the record and when, which can help in understanding the context of the error.
  User Training: Provide training for users on how to handle concurrent edits and the importance of checking the status of records before making changes.
  
  If the problem persists after trying these solutions, it may be beneficial to contact your SAP support team for further assistance.