How To Fix CRM_ODATA_LEAD_MSG001 - Customizing settings are incomplete; contact your system administrator

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ODATA_LEAD_MSG - Leads Message Class

• Message number: 001

• Message text: Customizing settings are incomplete; contact your system administrator

What causes this issue?

You have not made the prerequisite Customizing settings for using this
application.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

You can make the prerequisite settings in Customizing for <LS>Service</>
under <LS>Transactions </>-> <LS>Settings for Leads</>:
<LS>Define Lead Qualification Levels</>
<LS>Define Lead Origins </>

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ODATA_LEAD_MSG001 - Customizing settings are incomplete; contact your system administrator ?

  The SAP error message CRM_ODATA_LEAD_MSG001 indicates that there are incomplete customizing settings in the SAP system related to the OData service for CRM leads. This error typically arises when the necessary configurations for the OData service are not fully set up or are missing.
  Cause:
  
  Incomplete Customizing Settings: The error suggests that certain required customizing settings for the OData service related to CRM leads are not properly configured.
  Missing Authorization: The user may not have the necessary authorizations to access the OData service.
  Service Activation: The OData service may not be activated in the SAP Gateway.
  Incorrect Configuration: There may be incorrect or missing entries in the customizing tables related to the OData service.
  
  Solution:
  
  
  Check Customizing Settings:
  
  Go to the SAP Customizing Implementation Guide (IMG) and navigate to the relevant sections for CRM and OData services.
  Ensure that all necessary customizing settings for the CRM lead OData service are completed.
  
  
  
  Activate OData Service:
  
  Use transaction code /IWFND/MAINT_SERVICE to check if the OData service for CRM leads is activated.
  If it is not activated, you can add and activate the service.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the OData service. This can be checked in transaction SU53 after the error occurs.
  
  
  
  Review Configuration:
  
  Check the relevant customizing tables (e.g., CRM settings, OData service settings) to ensure that all required entries are present and correctly configured.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific OData service for CRM leads to ensure that all prerequisites and configurations are met.
  
  
  
  Contact System Administrator:
  
  If you are unable to resolve the issue, contact your system administrator or SAP support for further assistance. They may need to check system logs or perform additional troubleshooting.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  /IWFND/MAINT_SERVICE: To manage OData services.
  SPRO: To access the SAP Customizing Implementation Guide.
  SU53: To analyze authorization issues.
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  
  
  SAP Community: Consider searching or posting in the SAP Community forums for insights from other users who may have encountered similar issues.
  
  
  By following these steps, you should be able to identify and resolve the cause of the error message CRM_ODATA_LEAD_MSG001.