How To Fix CRM_NF_API043 - Subscription &1 deleted


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_NF_API - Messages for Notification Framework API Exceptions

  • Message number: 043

  • Message text: Subscription &1 deleted

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_NF_API043 - Subscription &1 deleted ?

    The SAP error message CRM_NF_API043, which states "Subscription &1 deleted," typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue related to the management of subscriptions, such as those for services or products.

    Cause:

    1. Subscription Deletion: The error indicates that a subscription identified by the ID (&1) has been deleted. This could happen due to:

      • Manual deletion by a user.
      • A process or job that automatically deletes subscriptions based on certain criteria.
      • Data inconsistency or corruption in the database.
    2. Data Synchronization Issues: If there are multiple systems or databases involved, there might be synchronization issues leading to the deletion of the subscription in one system while it still exists in another.

    3. Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or manage the subscription, leading to confusion about its status.

    Solution:

    1. Check Subscription Status: Verify if the subscription with the ID mentioned in the error message actually exists in the system. You can do this by using transaction codes like CRMD_ORDER or relevant reports to check the status of subscriptions.

    2. Review Deletion Logs: If the subscription was deleted, check the logs or change documents to understand why it was deleted. This can help identify if it was a manual action or part of a scheduled job.

    3. Recreate Subscription: If the subscription was deleted in error and is still needed, you may need to recreate it. Ensure that all necessary data is captured during the recreation process.

    4. Check Authorizations: Ensure that the user encountering the error has the appropriate authorizations to access and manage subscriptions.

    5. Data Consistency Check: If you suspect data inconsistency, consider running consistency checks or data validation processes to ensure that all related data is intact.

    6. Consult Documentation: Review SAP documentation or notes related to CRM subscription management for any specific guidelines or known issues.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to CRM subscription management. You can search for notes using the SAP Support Portal.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may help in managing subscriptions.
    • User Training: Ensure that users are trained on how to manage subscriptions properly to avoid accidental deletions.

    If the issue persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.

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