How To Fix CRM_MP_SMIUSER003 - Social media user with the profile URL &1 already exists

CRM_MP_SMIUSER003 - Overview

• Message type: E = Error

• Message class: CRM_MP_SMIUSER - Social Media User Message Class

• Message number: 003

• Message text: Social media user with the profile URL &1 already exists

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MP_SMIUSER003 - Social media user with the profile URL &1 already exists ?

  The SAP error message CRM_MP_SMIUSER003 indicates that there is an attempt to create a social media user in the SAP system, but a user with the specified profile URL already exists. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when dealing with social media integration.
  
  Cause:
  The primary cause of this error is that the system is trying to create a new social media user with a profile URL that is already associated with an existing user in the system. This can happen if:
  
  The same social media account is being linked multiple times.
  There was a previous attempt to create the user that was not completed successfully, leaving the user in a partially created state.
  There is a duplicate entry in the database for the social media profile.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Existing Users:
  
  Verify if the social media user with the specified profile URL