How To Fix CRM_MKTVL054 - &1 &2 does not belong to hierarchy ID &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTVL - Value Splitting Messages Marketing Planner

• Message number: 054

• Message text: &1 &2 does not belong to hierarchy ID &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTVL054 - &1 &2 does not belong to hierarchy ID &3 ?

  The SAP error message CRM_MKTVL054 indicates that a specific value (usually a characteristic or attribute) does not belong to the specified hierarchy ID in the context of SAP CRM (Customer Relationship Management). This error typically arises when there is an attempt to assign or use a value that is not valid for the given hierarchy.
  Cause:
  
  Invalid Value: The value you are trying to use (represented by &1 &2) is not part of the defined hierarchy (represented by &3).
  Hierarchy Configuration: The hierarchy may not be properly configured, or the value may not have been assigned to the hierarchy.
  Data Consistency Issues: There may be inconsistencies in the data, such as missing entries or incorrect mappings between values and hierarchies.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access certain values or hierarchies.
  
  Solution:
  
  
  Check Hierarchy Configuration:
  
  Go to the transaction code for maintaining hierarchies (e.g., CRMD_ORDER or CRMD_ORDERADM_H).
  Verify that the value you are trying to use is indeed part of the hierarchy you are referencing.
  If it is not, you may need to add the value to the hierarchy.
  
  
  
  Validate Data:
  
  Ensure that the data you are working with is consistent and correctly mapped.
  Check for any missing entries in the hierarchy that should include the value.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary permissions to access the hierarchy and the values within it.
  Check the user roles and authorizations in the SAP system.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to hierarchies in CRM to understand the expected structure and configuration.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can trace the execution to see where the error is being triggered and gather more context about the issue.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error.
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing hierarchies and CRM data.
  User Forums: Engage with SAP community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution.