How To Fix CRM_MKTVL045 - No hierarchy GUID found for hierarchy &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTVL - Value Splitting Messages Marketing Planner

• Message number: 045

• Message text: No hierarchy GUID found for hierarchy &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTVL045 - No hierarchy GUID found for hierarchy &1 ?

  The SAP error message CRM_MKTVL045 indicates that the system could not find a hierarchy GUID (Globally Unique Identifier) for the specified hierarchy. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when dealing with marketing or sales hierarchies.
  Cause:
  
  Missing Hierarchy: The specified hierarchy does not exist in the system or has not been created.
  Incorrect Hierarchy ID: The hierarchy ID provided in the transaction or report is incorrect or misspelled.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the database tables that store hierarchy information.
  Authorization Issues: The user may not have the necessary authorizations to access the hierarchy data.
  Transport Issues: If the hierarchy was recently transported from another system, it may not have been properly activated or may be missing.
  
  Solution:
  
  Verify Hierarchy ID: Check the hierarchy ID you are using to ensure it is correct and exists in the system.
  Create/Activate Hierarchy: If the hierarchy does not exist, you may need to create it. If it exists but is inactive, activate it.
  Check Data Consistency: Use transaction codes like SE11 or SE16 to check the relevant database tables (e.g., CRMD_ORDER, CRMD_HIER) for the existence of the hierarchy and its GUID.
  Authorization Check: Ensure that the user has the necessary authorizations to access the hierarchy. You can check this in transaction SU53 or by consulting with your security team.
  Transport Check: If the hierarchy was recently transported, ensure that the transport was successful and that all necessary objects were included.
  Consult Documentation: Review SAP documentation or notes related to this error for any specific guidance or patches that may be applicable.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CRMD_ORDER, CRMD_ORDERADM_H, or CRMD_HIER to manage and view hierarchies.
  SAP Notes: Check SAP Notes for any known issues or fixes related to this error message. You can search for the error message number in the SAP Support Portal.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.