How To Fix CRM_MKTVL006 - Hierarchy object for attribute &1 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTVL - Value Splitting Messages Marketing Planner

• Message number: 006

• Message text: Hierarchy object for attribute &1 not found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTVL006 - Hierarchy object for attribute &1 not found ?

  The SAP error message CRM_MKTVL006 indicates that a hierarchy object for a specific attribute (denoted by &1) could not be found. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when the system is trying to access a hierarchy that is either not defined or not available for the specified attribute.
  Cause:
  
  Missing Hierarchy Definition: The hierarchy for the specified attribute has not been created or is not active in the system.
  Incorrect Attribute: The attribute specified in the error message may be incorrect or not properly configured.
  Authorization Issues: The user may not have the necessary authorizations to access the hierarchy.
  Data Inconsistency: There may be inconsistencies in the data or configuration that prevent the hierarchy from being recognized.
  
  Solution:
  
  
  Check Hierarchy Configuration:
  
  Go to the relevant transaction (e.g., CRMD_ORDER, CRMD_ORDERADM_H, etc.) and check if the hierarchy for the specified attribute exists.
  If it does not exist, you may need to create it using the appropriate configuration transaction (e.g., SPRO for customizing).
  
  
  
  Verify Attribute Settings:
  
  Ensure that the attribute specified in the error message is correctly defined in the system.
  Check if the attribute is part of the hierarchy and is correctly linked.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access the hierarchy. This can be checked in the user roles and profiles.
  
  
  
  Data Consistency Check:
  
  Run consistency checks to ensure that there are no data issues that could be causing the hierarchy to be unavailable.
  You may need to consult with your SAP Basis or technical team to perform deeper checks.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on the hierarchy and attributes in your version of SAP CRM.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO for configuration, SE11 for data dictionary, and SE80 for object navigator.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may resolve the issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.