How To Fix CRM_MKTTGGRP_EXP814 - Enter target group


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTTGGRP_EXP - CRM Marketing: Messages for Target Group Selection

  • Message number: 814

  • Message text: Enter target group

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTTGGRP_EXP814 - Enter target group ?

    The SAP error message CRM_MKTTGGRP_EXP814, which states "Enter target group," typically occurs in the context of SAP Customer Relationship Management (CRM) when a user attempts to execute a function that requires a target group to be specified, but none has been provided.

    Cause:

    1. Missing Target Group: The most common cause of this error is that the user has not entered a target group in the relevant field. Target groups are essential for various marketing activities, and the system requires this information to proceed.
    2. Incorrect Configuration: There may be issues with the configuration of the marketing functions or the target group settings in the system.
    3. User Permissions: The user may not have the necessary permissions to access or create target groups.

    Solution:

    1. Enter a Target Group: The immediate solution is to ensure that a valid target group is entered in the relevant field. This can usually be done by selecting an existing target group from the list or creating a new one if necessary.
    2. Check Configuration: If the target group is supposed to be automatically populated or if there are specific criteria for it, check the configuration settings in the SAP system to ensure everything is set up correctly.
    3. User Permissions: Verify that the user has the appropriate permissions to access and manage target groups. If not, contact your SAP administrator to adjust the permissions.
    4. Consult Documentation: Refer to the SAP Help Portal or your organization's internal documentation for specific guidelines on how to create and manage target groups in your version of SAP CRM.

    Related Information:

    • Target Groups in SAP CRM: Target groups are used in marketing to segment customers based on various criteria, allowing for more targeted marketing efforts.
    • Transaction Codes: Familiarize yourself with relevant transaction codes (like CRMD_ORDER, CRMD_ORDERADM_H) that may be used to manage marketing activities and target groups.
    • SAP Notes: Check for any SAP Notes related to this error message for additional troubleshooting steps or patches that may resolve underlying issues.

    If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP support team or refer to SAP community forums for further assistance.

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