How To Fix CRM_MKTTGGRP_EXP607 - Business partners have been assigned to the target group


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTTGGRP_EXP - CRM Marketing: Messages for Target Group Selection

  • Message number: 607

  • Message text: Business partners have been assigned to the target group

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTTGGRP_EXP607 - Business partners have been assigned to the target group ?

    The SAP error message CRM_MKTTGGRP_EXP607 indicates that there are business partners already assigned to the target group you are trying to modify or delete. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when working with target groups in marketing.

    Cause:

    The primary cause of this error is that the target group you are attempting to change or delete has existing associations with business partners. In SAP CRM, target groups are used for marketing purposes, and they can contain various business partners (customers, prospects, etc.). If there are business partners linked to the target group, the system prevents modifications or deletions to maintain data integrity.

    Solution:

    To resolve this error, you can follow these steps:

    1. Check Assigned Business Partners:

      • Navigate to the target group in question and check which business partners are currently assigned to it. You can do this by using the relevant transaction code (e.g., CRMD_ORDER) or through the marketing area in the SAP GUI.
    2. Remove Business Partners:

      • If you need to delete or modify the target group, you must first remove all assigned business partners. This can typically be done in the target group management screen by selecting the business partners and choosing the option to remove or delete them.
    3. Modify Target Group:

      • Once all business partners have been removed, you should be able to modify or delete the target group without encountering the error.
    4. Check for Dependencies:

      • Ensure that there are no other dependencies or references to the target group that might prevent changes. This includes checking for any marketing campaigns or activities that might be linked to the target group.
    5. Consult Documentation:

      • If you are unsure about the process or need more detailed instructions, refer to the SAP Help documentation or consult with your SAP administrator or support team.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or CRMD_MKTG for managing target groups and business partners.
    • SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address specific issues.
    • User Authorizations: Ensure that you have the necessary authorizations to modify or delete target groups and associated business partners.

    By following these steps, you should be able to resolve the CRM_MKTTGGRP_EXP607 error and manage your target groups effectively.

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