How To Fix CRM_MKTTGGRP_EXP042 - Contact generation: End date is before start date

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTGGRP_EXP - CRM Marketing: Messages for Target Group Selection

• Message number: 042

• Message text: Contact generation: End date is before start date

What causes this issue?

The end date cannot be before the start date.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Change the dates.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTGGRP_EXP042 - Contact generation: End date is before start date ?

  The SAP error message CRM_MKTTGGRP_EXP042 indicates that there is an issue with the date configuration for a contact generation process in the SAP Customer Relationship Management (CRM) system. Specifically, the error states that the end date is set before the start date, which is logically incorrect and prevents the system from processing the contact generation.
  Cause:
  The primary cause of this error is a misconfiguration of the date fields in the contact generation settings. This can happen due to:
  
  Manual Input Error: Users may have inadvertently entered an end date that is earlier than the start date.
  Data Migration Issues: If data was migrated from another system, there may have been inconsistencies in the date formats or values.
  System Configuration: Incorrect settings in the marketing campaign or contact generation configuration could lead to this issue.
  
  Solution:
  To resolve the error, follow these steps:
  
  
  Check Date Fields:
  
  Navigate to the contact generation settings in the SAP CRM system.
  Verify the start date and end date fields. Ensure that the end date is later than the start date.
  
  
  
  Correct the Dates:
  
  If you find that the end date is indeed before the start date, update the end date to a valid value that is after the start date.
  
  
  
  Review Campaign Settings:
  
  If the error occurs within a marketing campaign, review the campaign settings to ensure that all date-related configurations are correct.
  
  
  
  Test the Changes:
  
  After making the necessary corrections, attempt to run the contact generation process again to see if the error persists.
  
  
  
  Consult Documentation:
  
  If you are unsure about the correct date settings, refer to the SAP documentation or help resources for guidance on configuring contact generation.
  
  
  
  Seek Support:
  
  If the issue continues after checking and correcting the dates, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Guides: Refer to user manuals or guides related to SAP CRM marketing functions for best practices on setting up contact generation.
  Training: If this is a recurring issue, consider providing training for users on how to correctly input date values in the system.
  
  By following these steps, you should be able to resolve the CRM_MKTTGGRP_EXP042 error and successfully generate contacts in your SAP CRM system.