How To Fix CRM_MKTTGGRP_EXP032 - Select a selection criterion

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTGGRP_EXP - CRM Marketing: Messages for Target Group Selection

• Message number: 032

• Message text: Select a selection criterion

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTGGRP_EXP032 - Select a selection criterion ?

  The SAP error message CRM_MKTTGGRP_EXP032, which states "Select a selection criterion," typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when working with marketing groups or campaigns. This error indicates that the system requires a selection criterion to be defined before proceeding with a specific action, such as executing a report or processing a marketing campaign.
  Cause:
  
  Missing Selection Criteria: The most common cause of this error is that the user has not specified any selection criteria in the relevant fields. The system expects at least one criterion to filter the data.
  Incorrect Configuration: There may be issues with the configuration of the marketing group or campaign that prevent the selection criteria from being recognized.
  User Input Error: The user may have overlooked filling in mandatory fields or may have entered invalid data.
  
  Solution:
  
  Specify Selection Criteria: Ensure that you fill in the required selection criteria fields before executing the action that triggered the error. This may include specifying parameters such as date ranges, customer segments, or other relevant filters.
  Check Configuration: If you believe you have entered the correct criteria but still receive the error, check the configuration settings for the marketing group or campaign. Ensure that all necessary settings are correctly defined.
  Review Documentation: Consult the SAP documentation or help resources for the specific transaction or report you are working with to understand what selection criteria are required.
  User Training: If this error is common among users, consider providing additional training on how to properly use the selection criteria in the CRM module.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the relevant transaction codes in SAP CRM that relate to marketing groups and campaigns, such as CRMD_ORDER or CRMD_ORDERADM_H.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that address known issues.
  Community Forums: Engage with SAP community forums or support channels where other users may have encountered and resolved similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.