How To Fix CRM_MKTTGGRP_EXP008 - Select a profile template

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTGGRP_EXP - CRM Marketing: Messages for Target Group Selection

• Message number: 008

• Message text: Select a profile template

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTGGRP_EXP008 - Select a profile template ?

  The SAP error message CRM_MKTTGGRP_EXP008 typically occurs in the context of SAP Customer Relationship Management (CRM) when a user is trying to create or manage marketing groups or campaigns, and the system requires a profile template to proceed.
  Cause:
  The error message indicates that the system expects a profile template to be selected, but none has been provided. This can happen due to several reasons:
  
  No Profile Template Assigned: The user may not have selected a profile template before attempting to create or modify a marketing group.
  Configuration Issues: There may be issues with the configuration of marketing profile templates in the system.
  Authorization Issues: The user may not have the necessary authorizations to view or select profile templates.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Select a Profile Template:
  
  Navigate to the relevant transaction or screen where you encountered the error.
  Look for an option to select or assign a profile template. This is usually a dropdown or selection field.
  Choose an appropriate profile template from the list.
  
  
  
  Check Configuration:
  
  If you do not see any available profile templates, check the configuration settings in the SAP system.
  Ensure that profile templates have been created and are active. This can typically be done in the customizing settings (transaction code SPRO) under the CRM marketing area.
  
  
  
  Authorization Check:
  
  Verify that you have the necessary authorizations to access and select profile templates.
  If you suspect authorization issues, contact your system administrator or security team to review your user roles and permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed guidance on managing marketing groups and profile templates.
  
  
  
  Contact Support:
  
  If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  
  Related Information:
  
  Profile Templates: These are predefined settings that help in segmenting and targeting customers for marketing campaigns. They can include criteria such as demographics, purchase history, and engagement levels.
  CRM Marketing: This module in SAP CRM is designed to manage marketing activities, including campaign management, lead management, and customer segmentation.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing marketing documents or CRMD_ORDERADM_H for accessing order administration.
  
  By following these steps, you should be able to resolve the CRM_MKTTGGRP_EXP008 error and proceed with your marketing activities in SAP.