How To Fix CRM_MKTTGBP031 - Target group description &1 is not unique

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTGBP - CRM Marketing: Target Group/Business Partner Messages

• Message number: 031

• Message text: Target group description &1 is not unique

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTGBP031 - Target group description &1 is not unique ?

  The SAP error message CRM_MKTTGBP031 indicates that there is a problem with the target group description in the SAP Customer Relationship Management (CRM) system. Specifically, it means that the target group description you are trying to use is not unique, which can lead to confusion or errors in processing.
  Cause:
  
  Duplicate Descriptions: The most common cause of this error is that there are multiple target groups with the same description in the system. SAP requires that each target group has a unique description to avoid ambiguity.
  Data Entry Errors: Sometimes, this can occur due to data entry errors where similar descriptions are inadvertently created.
  System Configuration: In some cases, the system configuration or settings may allow for duplicate entries, leading to this error.
  
  Solution:
  
  
  Check for Duplicates: 
  
  Go to the target group management area in SAP CRM.
  Search for the target group description that is causing the error.
  Identify if there are any other target groups with the same description.
  
  
  
  Modify Descriptions:
  
  If duplicates are found, modify the descriptions of the target groups to ensure that each one is unique.
  You can append a number, a date, or any other identifier to make the description unique.
  
  
  
  Delete Unnecessary Entries:
  
  If there are duplicate target groups that are not needed, consider deleting them to clean up the data.
  
  
  
  Use Unique Identifiers: 
  
  When creating new target groups, always ensure that the description is unique to prevent this error from occurring in the future.
  
  
  
  Consult Documentation: 
  
  Review SAP documentation or help resources for additional guidance on managing target groups and ensuring data integrity.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to manage and view target groups.
  SAP Notes: Check SAP Notes for any known issues or patches related to target group management.
  User Authorization: Ensure that you have the necessary authorizations to modify target group descriptions in the system.
  
  By following these steps, you should be able to resolve the CRM_MKTTGBP031 error and ensure that your target group descriptions are unique within the SAP CRM system.