How To Fix CRM_MKTTGBP010 - Target group or list of target groups must be transferred

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTGBP - CRM Marketing: Target Group/Business Partner Messages

• Message number: 010

• Message text: Target group or list of target groups must be transferred

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTGBP010 - Target group or list of target groups must be transferred ?

  The SAP error message CRM_MKTTGBP010 indicates that a target group or a list of target groups must be transferred in the context of a marketing campaign or activity within the SAP Customer Relationship Management (CRM) module. This error typically arises when a marketing activity is being executed without the necessary target group data.
  Cause:
  
  Missing Target Group: The most common cause of this error is that the marketing activity or campaign does not have an associated target group defined.
  Incorrect Configuration: There may be issues with the configuration of the marketing campaign or the way the target groups are set up in the system.
  Data Transfer Issues: If the target group data is supposed to be transferred from another system or module, there may be issues with the data transfer process.
  
  Solution:
  
  
  Define Target Group: Ensure that a target group is defined for the marketing activity. You can do this by:
  
  Navigating to the marketing activity in the SAP CRM system.
  Checking the settings to see if a target group is assigned.
  If not, create a new target group or select an existing one.
  
  
  
  Check Target Group Assignment: If a target group is already defined, verify that it is correctly assigned to the marketing activity. This can be done in the marketing activity configuration.
  
  
  Review Configuration: Check the configuration settings for the marketing campaign to ensure that all required fields are filled out correctly and that the target group settings are properly configured.
  
  
  Data Transfer Validation: If the target group is supposed to be transferred from another system, ensure that the data transfer process is functioning correctly. Check for any errors in the data transfer logs.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on how to set up and manage target groups in your version of SAP CRM.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  Related Information:
  
  Target Groups in SAP CRM: Target groups are essential for segmenting customers and prospects for marketing campaigns. They can be created based on various criteria, such as demographics, purchase history, or engagement levels.
  Marketing Campaign Management: Understanding how marketing campaigns are structured in SAP CRM can help in troubleshooting issues related to target groups.
  SAP Notes and Knowledge Base: Check SAP Notes for any known issues or patches related to this error message, as there may be updates or fixes available.
  
  By following these steps, you should be able to resolve the CRM_MKTTGBP010 error and successfully associate a target group with your marketing activity.