How To Fix CRM_MKTTG_XPRA_MSG006 - Error converting text tables for marketing segments

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_XPRA_MSG - Message Class for XPRA

• Message number: 006

• Message text: Error converting text tables for marketing segments

What causes this issue?

An error occurred during conversion of text tables in the marketing
segments.

System Response

It is not possible to search for marketing segments by name.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Start XPRA again. If the error occurs again, contact the SAP Support
Team via OSS.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_XPRA_MSG006 - Error converting text tables for marketing segments ?

  The SAP error message CRM_MKTTG_XPRA_MSG006 typically occurs during the conversion or upgrade process of marketing segments in SAP CRM. This error indicates that there is an issue with converting text tables related to marketing segments, which can be due to various reasons such as data inconsistencies, missing entries, or issues with the upgrade process itself.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data stored in the text tables that are being converted.
  Missing Entries: Required entries in the database might be missing, leading to conversion failures.
  Upgrade Issues: If the system is being upgraded, there may be issues with the upgrade process that affect the conversion of marketing segments.
  Custom Developments: Custom developments or modifications in the CRM system may interfere with the standard conversion process.
  
  Solutions:
  
  
  Check Data Consistency: 
  
  Use transaction codes like SE11 to check the structure of the text tables and ensure that all required fields are populated correctly.
  Run consistency checks on the marketing segments to identify any discrepancies.
  
  
  
  Review Upgrade Logs: 
  
  If this error occurs during an upgrade, review the upgrade logs for any additional error messages or warnings that could provide more context on the issue.
  
  
  
  Run Report for Conversion: 
  
  SAP may provide specific reports or programs to help with the conversion of marketing segments. Check the SAP notes or documentation for any recommended programs to run.
  
  
  
  SAP Notes: 
  
  Search for relevant SAP Notes in the SAP Support Portal that address this specific error. There may be patches or updates available that resolve the issue.
  
  
  
  Custom Code Review: 
  
  If there are custom developments in your CRM system, review the code to ensure it is compatible with the current version and does not interfere with standard processes.
  
  
  
  Contact SAP Support: 
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SE80 (Object Navigator), and SNOTE (SAP Note Assistant) for troubleshooting.
  SAP Documentation: Review the official SAP documentation for CRM marketing segments and upgrade processes for additional guidance.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.