How To Fix CRM_MKTTG_TREX043 - Values are not summated in the distribution

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_TREX - CRM MktSeg: Msgs occuring during load/export to/from TREX.

• Message number: 043

• Message text: Values are not summated in the distribution

What causes this issue?

If the distribution shows that 10 business partners have a revenue of
EUR >50,000, this means that the revenue for <ZH>each </>business
partner exceeds EUR 50,000. It does <ZH>not </>mean that the summated
revenue of all 10 business partners exceeds EUR 50,000. Consider this
when interpreting the distribution.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_TREX043 - Values are not summated in the distribution ?

  The SAP error message CRM_MKTTG_TREX043, which indicates that "Values are not summated in the distribution," typically arises in the context of SAP CRM (Customer Relationship Management) and its integration with the TREX (Text Retrieval and Extraction) search engine. This error can occur during the execution of certain operations, such as when trying to aggregate or summarize data in marketing or sales distribution scenarios.
  Cause:
  The error can be caused by several factors, including:
  
  
  Data Inconsistency: There may be inconsistencies in the data being processed, such as missing or incorrect values that prevent proper summation.
  
  
  Configuration Issues: Incorrect configuration settings in the CRM system or TREX settings can lead to issues with data aggregation.
  
  
  Technical Limitations: There may be limitations in the way the system handles certain types of data or queries, especially if the data set is large or complex.
  
  
  Missing Authorizations: Sometimes, the user executing the operation may not have the necessary authorizations to access or manipulate the data.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Data Integrity: Review the data being processed to ensure that all necessary values are present and correctly formatted. Look for any null or invalid entries that could be causing the issue.
  
  
  Review Configuration Settings: Verify the configuration settings in both the CRM and TREX systems. Ensure that all relevant settings for data aggregation and distribution are correctly configured.
  
  
  Update or Rebuild Indexes: If the issue is related to TREX, consider updating or rebuilding the indexes used for data retrieval. This can help resolve issues related to data not being properly indexed.
  
  
  Check Authorizations: Ensure that the user has the necessary authorizations to perform the operation. If not, work with your SAP security team to grant the required permissions.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error. There may be known issues or updates that can resolve the problem.
  
  
  Debugging: If you have access to the development environment, consider debugging the process to identify the exact point of failure. This can provide insights into what is causing the error.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  
  Related Information:
  
  SAP Documentation: Review the official SAP documentation for CRM and TREX to understand the expected behavior and configuration settings.
  Community Forums: Check SAP Community forums or other user groups for discussions related to this error. Other users may have encountered similar issues and can provide insights or solutions.
  Training and Resources: Consider additional training or resources on SAP CRM and TREX to better understand how to manage and troubleshoot these systems.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_MKTTG_TREX043 error message.