How To Fix CRM_MKTTG_TREX028 - Fast find update has to be started in background

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_TREX - CRM MktSeg: Msgs occuring during load/export to/from TREX.

• Message number: 028

• Message text: Fast find update has to be started in background

Self-Explanatory Message

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• What is the cause and solution for SAP error message CRM_MKTTG_TREX028 - Fast find update has to be started in background ?

  The SAP error message CRM_MKTTG_TREX028 indicates that the Fast Find update process for the SAP CRM Marketing system needs to be executed in the background. This error typically arises when the system attempts to perform a Fast Find operation that requires a background job to complete due to the volume of data or the complexity of the operation.
  Cause:
  
  Data Volume: The Fast Find operation may involve a large amount of data, which cannot be processed in the foreground due to time constraints or system performance issues.
  System Configuration: The system may be configured to require background processing for certain operations to ensure that they do not impact the performance of the user interface.
  Job Scheduling: The background job that is supposed to handle the Fast Find update may not be scheduled or may have failed.
  
  Solution:
  
  
  Run the Fast Find Update in Background:
  
  You can manually start the Fast Find update in the background. This can typically be done through transaction codes like SM37 (to monitor jobs) or SM36 (to schedule jobs).
  Check if there is a specific transaction or program that needs to be executed to trigger the Fast Find update in the background.
  
  
  
  Check Job Status:
  
  Use transaction SM37 to check if there are any failed jobs related to the Fast Find update. If there are, analyze the logs to understand the reason for the failure and take corrective action.
  
  
  
  Schedule Regular Updates:
  
  If the Fast Find update is a recurring task, consider scheduling it to run at off-peak hours to minimize the impact on system performance.
  
  
  
  System Performance:
  
  Ensure that the system has adequate resources (CPU, memory, etc.) to handle background jobs efficiently. If necessary, consider optimizing the system or increasing resources.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to CRM Marketing and Fast Find operations for any specific instructions or recommendations.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SM36 (Job Scheduling), and CRMD_ORDER (for CRM Order Management).
  SAP Notes: Check SAP Notes for any known issues or patches related to the CRM_MKTTG_TREX028 error.
  Performance Tuning: Consider performance tuning for your SAP system if you frequently encounter issues with background processing.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.