How To Fix CRM_MKTTG_TREX020 - Export of &1 '&2' in fast find failed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_TREX - CRM MktSeg: Msgs occuring during load/export to/from TREX.

• Message number: 020

• Message text: Export of &1 '&2' in fast find failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_TREX020 - Export of &1 '&2' in fast find failed ?

  The SAP error message CRM_MKTTG_TREX020 typically occurs in the context of the SAP CRM (Customer Relationship Management) system when there is an issue with the export of data to the TREX (Text Retrieval and Extraction) engine, which is used for full-text search capabilities.
  Cause:
  The error message Export of &1 '&2' in fast find failed indicates that there was a failure during the export process of a specific object (denoted by &1 and &2 placeholders). Common causes for this error include:
  
  Configuration Issues: There may be misconfigurations in the TREX settings or the connection between SAP CRM and TREX.
  Data Issues: The data being exported may have inconsistencies or may not meet the required format.
  System Performance: High load on the system or insufficient resources (memory, CPU) can lead to timeouts or failures during the export process.
  TREX Service Issues: The TREX service may not be running, or there may be issues with the TREX instance itself.
  Authorization Issues: The user or process attempting the export may not have the necessary permissions.
  
  Solution:
  To resolve the CRM_MKTTG_TREX020 error, you can follow these steps:
  
  
  Check TREX Configuration:
  
  Ensure that the TREX system is properly configured and running.
  Verify the connection settings between SAP CRM and TREX.
  
  
  
  Monitor System Performance:
  
  Check system performance metrics to ensure that there are sufficient resources available.
  If the system is under heavy load, consider scheduling the export during off-peak hours.
  
  
  
  Review Data:
  
  Investigate the specific data that is causing the export failure. Look for any anomalies or inconsistencies in the data.
  If possible, try to isolate the problematic data and test the export with a smaller dataset.
  
  
  
  Check TREX Logs:
  
  Review the TREX logs for any error messages or warnings that could provide more context about the failure.
  Logs can often be found in the TREX administration tools.
  
  
  
  Restart TREX Services:
  
  If you suspect that the TREX service is not functioning correctly, try restarting the TREX services.
  
  
  
  Authorization Check:
  
  Ensure that the user or process has the necessary authorizations to perform the export.
  
  
  
  SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  TREX Documentation: Familiarize yourself with the TREX documentation for configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  System Logs: Regularly monitor system logs for any recurring issues that may indicate underlying problems with the CRM or TREX setup.
  
  By following these steps, you should be able to diagnose and resolve the CRM_MKTTG_TREX020 error effectively.