How To Fix CRM_MKTTG_TREX010 - Error in ARFC; could not receive results from &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_TREX - CRM MktSeg: Msgs occuring during load/export to/from TREX.

• Message number: 010

• Message text: Error in ARFC; could not receive results from &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_TREX010 - Error in ARFC; could not receive results from &1 ?

  The SAP error message CRM_MKTTG_TREX010 indicates that there is an issue with the ARFC (Asynchronous Remote Function Call) communication between the SAP system and the TREX (Text Retrieval and Information Extraction) search engine. This error typically occurs when the system is unable to receive results from the TREX server.
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP application server and the TREX server.
  TREX Server Down: The TREX server might be down or not responding due to maintenance or other issues.
  Configuration Issues: Incorrect configuration settings in the SAP system or TREX server can lead to communication failures.
  Resource Limitations: The TREX server may be overloaded or running out of resources (e.g., memory, CPU).
  Timeout Settings: The timeout settings for the ARFC calls may be too short, causing the calls to fail before they can complete.
  
  Solutions:
  
  Check TREX Server Status: Ensure that the TREX server is up and running. You can check the status using the TREX administration tools.
  Network Connectivity: Verify that there are no network issues between the SAP system and the TREX server. You can use tools like ping or traceroute to diagnose connectivity.
  Review Configuration: Check the configuration settings in both the SAP system and the TREX server to ensure they are correct. This includes checking RFC destinations and connection parameters.
  Monitor Resource Usage: Use monitoring tools to check the resource usage on the TREX server. If it is overloaded, consider optimizing the server or scaling resources.
  Adjust Timeout Settings: If the ARFC timeout settings are too short, consider increasing them to allow more time for the TREX server to respond.
  Check Logs: Review the logs on both the SAP system and the TREX server for any additional error messages or warnings that could provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  TREX Documentation: Refer to the official TREX documentation for configuration and troubleshooting guidelines.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.