How To Fix CRM_MKTTG_TG_OPS012 - Segment "&1" has status Modelling Complete. Operation "&2" not possible.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_TG_OPS - Messages for Target Group Operations Framework

• Message number: 012

• Message text: Segment "&1" has status Modelling Complete. Operation "&2" not possible.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_TG_OPS012 - Segment "&1" has status Modelling Complete. Operation "&2" not possible. ?

  The SAP error message CRM_MKTTG_TG_OPS012 indicates that a specific segment in a marketing campaign has been marked as "Modelling Complete," which means that no further changes or operations can be performed on that segment. This error typically arises in the context of SAP Customer Relationship Management (CRM) and its marketing functionalities.
  Cause:
  
  Segment Status: The segment you are trying to modify or perform an operation on has been finalized, meaning it has reached a status where it is no longer editable or operable.
  Workflow Restrictions: The system may have restrictions in place that prevent changes to segments that are marked as complete to ensure data integrity and consistency in marketing operations.
  User Permissions: The user may not have the necessary permissions to perform operations on segments that are in a completed state.
  
  Solution:
  
  Check Segment Status: Verify the status of the segment in question. If it is indeed marked as "Modelling Complete," you will need to either create a new segment or revert the status if possible (this may require administrative permissions).
  Review Operations: Ensure that the operation you are trying to perform is appropriate for segments that are in a completed state. If the operation is not allowed, consider alternative approaches.
  Permissions: Check if you have the necessary permissions to perform operations on segments. If not, contact your system administrator to obtain the required access.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on handling segments and their statuses in the CRM marketing module.
  Contact Support: If the issue persists and you believe it should not be occurring, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context.
  Transaction Codes: Familiarize yourself with transaction codes related to marketing campaign management in SAP CRM, such as CRMD_ORDER for managing marketing orders.
  Training and Documentation: Ensure that users involved in marketing operations are trained on the system's workflow and understand the implications of segment statuses.
  
  By following these steps, you should be able to address the error message and understand the context in which it occurs.