How To Fix CRM_MKTTG_TG509 - Count &1 is too large, Target Group deletion not possible.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTTG_TG - CRM Marketing: Messages Target Goups

  • Message number: 509

  • Message text: Count &1 is too large, Target Group deletion not possible.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTTG_TG509 - Count &1 is too large, Target Group deletion not possible. ?

    The SAP error message CRM_MKTTG_TG509 indicates that the count of target group members exceeds the allowable limit for deletion. This typically occurs in the context of SAP Customer Relationship Management (CRM) when you attempt to delete a target group that contains too many members.

    Cause:

    The error is triggered when the number of members in the target group exceeds a predefined limit set by the system. This limit is in place to prevent performance issues that could arise from processing large datasets during deletion.

    Solution:

    To resolve this issue, you can consider the following approaches:

    1. Reduce the Number of Members:

      • Before attempting to delete the target group, reduce the number of members in the target group. You can do this by:
        • Manually removing members from the target group.
        • Creating smaller sub-groups and deleting them individually.
    2. Check System Settings:

      • Review the system settings or configuration related to target groups. There may be parameters that define the maximum allowable size for target groups. Consult with your SAP Basis or CRM administrator to see if adjustments can be made.
    3. Use Batch Processing:

      • If the target group is too large, consider using batch processing or a programmatic approach (e.g., using ABAP) to delete members in smaller batches.
    4. Consult SAP Notes:

      • Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional guidance on handling large target groups.
    5. Contact SAP Support:

      • If the issue persists and you cannot find a suitable solution, consider reaching out to SAP Support for assistance. They may provide insights specific to your system configuration or version.

    Related Information:

    • Target Groups in SAP CRM: Target groups are used in marketing to segment customers for campaigns. Understanding how to manage these groups effectively is crucial for successful marketing operations.
    • Performance Considerations: When working with large datasets in SAP, always consider performance implications. Deleting large numbers of records can lead to system slowdowns or timeouts.
    • Documentation: Refer to the official SAP documentation for CRM marketing functions for more detailed information on managing target groups and related error messages.

    By following these steps, you should be able to address the error and successfully manage your target groups in SAP CRM.

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